Web Shop 

Use

You use Web shops in CRM E-Commerce to sell you products via the Internet. You can maintain Web shops for your Business-to-Business (B2B) and Business-to-Consumer (B2C) scenarios. You define the content for your Web shop, that is the products you wish to sell in the CRM product catalog or in an external catalog. You maintain the shop itself, for example with transactions, functions, and the product catalog you wish to offer, in the Web-based Shop Management application. Once you have maintained a catalog and a Web shop you can sell your products via the Internet.

Prerequisites

You have created a Web shop in the Shop Management application. For more information, see the Shop Management configuration documentation in SAP Solution Manager.

Features

You can create and maintain your Web shops in the Shop Management application. You can do the following:

·        Create a new Web shop

·        Copy the data of an existing Web shop

·        Search for a Web shop

·        Change or delete a Web shop

You can define various settings for your Web shop in the Shop Management application. This determines what the customers and business partners see when the enter the Web shop and what functionality is available to them. The settings are grouped into five main areas:

·        General Information

Contains, for example, settings for language, address format, shop scenario.

·        Catalog

Contains, for example, settings for the catalog variant and catalog price determination.

·        Transactions

Contains, for example, transaction types to be available in the Web shop and sales organizational data.

·        Marketing

Contains, for example, settings for product proposals.

·        Auction

Contains settings to enable Web auctions in the Web shop.

For a full list of available settings, see the Shop Management configuration documentation in SAP Solution Manager.