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Process documentationSending Data to SAP WFM

 

In this process, you send POS transaction summaries to SAP Workforce Management (WFM) using iDocs of type WFAFCA01 (WFAFC_A01 in SAP WFM). Transactions summaries are sent to SAP Workforce Management (WFM) using Task 0099 Generate IDoc WFAFCA01 (SAP Standard Profile).

SAP WFM can use the information received from SAP Customer Activity Repository to maintain data for volume indicators defined in SAP WFM, which in turn are used to drive the definition of workloads.

For more information, see Managing Workforce Forecasts and Importing Historical Data for Forecasting Using iDocs in the SAP Workforce Management application help.

Prerequisites

You have made the following settings in PIPE Customizing:

  • You have activated the SAP HANA views in SAP HANA Live for SAP ERP and the SAP HANA Content for SAP Customer Activity Repository as described in the SAP Customer Activity Repository Installation Guide.

    This task accesses master data that is maintained in a source SAP ERP system and which can only be accessed through activated SAP HANA views.

  • You have made the following settings in PIPE Customizing:

    • You have set the type of the task to be carried out under Start of the navigation path Tasks Next navigation step One-Step Processing Next navigation step Define Tasks End of the navigation path as required for your implementation and you have checked the correctness of other task settings.

    • Under Start of the navigation path POS Transactions End of the navigation path, you have checked the task group that is assigned to the relevant POS transaction and you assign a task group if required.

    • You have ensured that the task group, which is assigned to the transaction type of your POS transaction, exists under Start of the navigation path Tasks Next navigation step Define Task Group End of the navigation path.

    • You have ensured that the task to be carried out is assigned to the relevant task group under Start of the navigation path Tasks Next navigation step Assign Tasks to Task Group End of the navigation path.

    • You have verified the default implementation of the BAdI: Implementation of Determination of Category under Start of the navigation path Integration with Other SAP Components Next navigation step SAP Workforce Management Next navigation step BAdI Implementations End of the navigation path. If the default implementation does not correspond to your particular business needs, you have provided your own implementation for this BAdI.

    • You have specified the settings for sending information to SAP WFM under Start of the navigation path Integration with Other SAP Components Next navigation step SAP Workforce Management Next navigation step Define SAP WFM General Settings End of the navigation path.

Process

Task 0099 Generate IDoc WFAFCA01 is available in the standard system for transferring data to SAP WFM using iDocs.

To transfer transactional data to SAP WFM, perform the following activities:

  1. Determine what transactional totals you need to send to SAP WFM. Currently, the following totals can be transferred from SAP Customer Activity Repository to SAP WFM:

    • Number of Transactions: Total number of transactions received from the POS system during a given period.

    • Number of Items Sold: Total number of line items included in transactions received from the POS system during a given period. Line items are counted regardless of their type codes (Define Sales Item Types Customizing activity).

    • Number of Items Sold by Category: Total number of line items sold for a particular category included in transactions received from the POS system during a given period. A category can be any particular grouping of interest. You can define your own categories using BAdI: Implementation of Determination of Category or use the default implementations to group by material group or material hierarchy.

    Note Note

    Whether voided transaction and line items are included in the counts is defined as part of the definition of task 0099 Generate IDoc WFAFCA01 under Start of the navigation path Tasks Next navigation step One-Step Processing Next navigation step Define Tasks End of the navigation path.

    End of the note.

  2. For each total you want to transfer to SAP WFM, create an indicator in SAP Customer Activity Repository and map it (using an external key) to an existing SAP WFM volume indicator.

  3. Execute task 0099 Generate IDoc WFAFCA01.