You use the Monitor Exceptions
function to gain the insight that you need to resolve your exceptions.
Note
To access this function on the SAP Easy Access screen (transaction nwbc), choose
.Your application consumes the Demand Data Foundation (DDF) module in SAP Customer Activity Repository.
Your application uses the DDF exception management concept.
Exceptions exist in the system.
You can do the following:
Save Your Filter Criteria As A Reusable Variant
If you want to use the same criteria on a regular basis, you can save them as a variant. To do this, specify your criteria in the Filters
area and then select the tool icon to save your new variant. You can overwrite, delete, and switch between variants as needed. You can also set a default variant that will open automatically when you call up the Monitor Exceptions
function.
Recommendation
When you are ready to evaluate the search results, hide the Filters
area using the arrow icon.
Evaluate Exceptions in Tabular or Graphical Display
When evaluating exceptions in tabular display, you drill down from general information to more specific information (left to right). You start by checking which business areas are affected. Select a business area to see all the message context types for that area. Select a type to see all its message context instances. Select an instance to see the generating processes where exceptions have occurred. Select a process and choose Refresh
in the Filtered Exception Messages
area to see the high level exceptions.
Recommendation
You can change the sequence of the tables in the Evaluate Exceptions
area. Choose Settings
and adjust the screen layout as desired.
You can switch to the graphical display at any time using the gear icon at the top right. This display shows your current table selections as a pie chart. You also see the top five most common message types and the quantity in which they occurred in the last five days.
Filter Exceptions by Business Area
You can use business areas to allow users to focus on those exceptions that are relevant for their role and area of responsibility. DDF comes with a set of standard business areas (for example, Master Data Management
), but you can also create your own business areas (transaction SE16).
In Customizing, you can assign exceptions to business areas and adapt the default assignment for all standard exceptions.
Filter Exceptions by Context Information
The context information indicates the business context or technical context to which the exception applies. You can filter the exceptions by their context type (such as Product
) and their context instance (such as the actual product IDs).
Filter Exceptions by Generating Process
You can further drill down to the process that has generated the exception (such as Forecasting
).
Collapse / Expand Screen Areas
You can hide the Evaluate Exceptions
area if required. Simply choose the Collapse Tray / Expand Tray
icon at the top right. You can do the same in the Details
area.
View High Level Exceptions
You can view the high level exceptions in the Filtered Exception Messages
area. First, set all the filters that you want under Evaluate Exceptions
. Then, under Filtered Exception Messages
, choose Refresh
to display the associated high level exceptions.
Change Message Statuses
Any new exception automatically receives the default status New
under Filtered Exception Messages
. You can manually change statuses as required. All statuses maintained in the /DMF/MSGSTATUS
table are available for use.
Note that you can create additional custom statuses in Customizing.
View Low Level Exceptions and Exception Details
The Details
area provides more information about the high level exception selected under Filtered Exception Messages
. You can view the assigned low level exceptions, the business area, and context details.
Delete High Level and Low Level Exceptions
When you have resolved an exception, you can mark it for soft deletion under Filtered Exception Messages
. The marked high level exceptions and their assigned low level exceptions will be deleted from the database the next time the Purging Exceptions from the Database
report (/DMF/PURGE_EWB_MESSAGE
) is run.
Exception Management: Underlying concept, high level and low level exceptions, customizing exceptions, purging exceptions
Customizing (transaction SPRO): All activities and their documentation under
Exceptions related to inbound processing are displayed in the Monitor Imports
function, where you can view and process erroneous data records in the staging tables. See Monitor Imports.