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 View Grouping: POS Transaction Details

 

The views in this grouping provide transaction line item data for sales amounts, discounts, taxes, and store profiles. The information provided by the views makes it possible to map financial data received from a POS system to conditions maintained in SAP CRM; this is required for SAP CRM to be able to process complaints and returns for products purchased in retail stores. POS data is mapped to SAP CRM conditions in Customizing for SAP CRM under Start of the navigation path SAP Customer Relationship Management Next navigation step Interaction Center WebClient Next navigation step Industry-Specific Functions Next navigation step Integration with SAP Retail Next navigation step Multichannel Transactions Next navigation step Map POS Pricing Elements to CRM Condition Types End of the navigation path.

The views in this grouping fall under the following categories:

  • Reuse views that read POS transaction line items by type, including sales amounts, discounts, and taxes

  • Reuse views that provide help for mapping POS pricing elements to condition types in SAP CRM

Structure

The following reuse views read POS transaction line items by type:

  • General settings (GeneralSettings)

    This view exposes general settings in SAP Customer Activity Repository, and provides the default store profile type when a store has not been associated to a particular profile.

  • Store profile type (StoreProfileType)

    This view obtains a list of stores and their profiles from settings in Customizing.

  • POS discount types and amounts (POSLogItemDiscount)

    This view obtains discount types and amounts for transaction line items.

  • POS tax types and amounts (POSLogItemTax)

    This view obtains tax types and amounts for transaction line items.

  • POS log item (POSLogItem)

    This view obtains retail types and sales amounts.

The following reuse views provide search help capabilities for mapping POS pricing elements to condition types in SAP CRM:

  • Discount type and name (DiscountType/DiscountTypeName)

    This view obtains data for the discount type for the transaction line item, and the corresponding language-dependent text description.

  • Profile type and name (ProfileType/ProfileTypeName)

    This view obtains data for the store profile type, and the corresponding language-dependent text description.

  • Tax type and name (TaxType/TaxTypeName)

    This view obtains data for the tax type, and the corresponding language-dependent text description.