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KPIs are Key Performance Indicators. They are specific and measurable accounts against which performance goals have set for an organization. You use KPIs to measure accounts against which performance goals have set for an organization. Typically, an organization sets up a small number of KPIs based on their importance to the organization's overall business strategy. Examples of KPIs include customer retention rate, operating margin, and system uptime.

KPIs are the accounts analyzed by the Planning and Consolidation predictive analytic engine to determine the reasons, root causes, and context of performance variances. KPIs are also the accounts for which future performance predictions are made. KPIs are typically the accounts highlighted on dashboards, scorecards, and other performance reporting interfaces.

Features

User-specific KPIs

Each Planning and Consolidation user has his or her own custom view of Insight, so each user must have an individual set of KPIs. This means that each user can see only the KPIs that have been specifically defined for (or by) that person.

Performance bands

When you define a KPI, you define performance bands to represent different variances and dimensional constraints. Dimensional constraints are the dimension members (in addition to the account) to which the KPI applies. The following is a list of performance bands for income accounts; for expense accounts, reverse the + and — signs.

Performance band

Default value

Description

Weak

<-20%

The current value is greater than 20% below the value for the previous time period.

Under

<-5% to -20%

The current value is between 20% and 5% below the value for the previous time period.

Normal

<-5% to 5%>

The current value is between 5% below and 5% above the value for the previous time period. Values that are in the normal band do not have any formatting in the Dashboard and Radar views.

Over

>5% to 20%

The current value is between 5% and 20% above the value for the previous time period.

Strong

>20%

The current value is greater than 20% above the value for the previous time period.

Activities

You can perform the following activities related to KPIs:

  • To add a KPI, open Insight and choose    Maintain KPIs   Add new KPI   in the action pane. See Adding a Key Performance Indicator.

  • To edit a KPI, Insight and choose Maintain KPIs in the action pane. For the given KPI, click Edit.