Automatic Waiver
You can use this function to waive charges and interest before they are debited to the customer. You can use this function not only for settlement charges, but also for transaction and event charges. The automatic waiver enables you to waiver conditions in advance, so as not to cause open items.
The automatic waiver can be a standard or an individual condition. Automatic means that the waiver function is based on rules that you have first defined in the system. Using the formula editor you can define multiple rules that the system checks one after the other.
General Waiver Rules
You can use general waiver rules to waive charges for employee accounts or special customer accounts, for example.
Time-Dependent Waiver Rules
Time-dependent waiver rules are useful for marketing measures. You can use them to waive account maintenance charges for loan accounts for one year, for example.
Maximum Waiver Rules (based on the condition category and waiver period)
You use these to define maximum limits for certain periods. A maximum limit can assume two characteristic values. On the one hand, the maximum limit can represent the amount as of which the waiver takes effect. On the other hand, it can represent the upper limit of the maximum amount you wish to waive during a period.
Counter-Based Waiver Rules
These rules relate to the transaction charges. You can define, for example, that you waive the transaction charge for a certain number of transactions per year. If there are more transactions than this, the customer is charged for them.
Condition category 170000 Automatic Waiver
is available to you for the automatic waiver function.
See the "Prerequisites" section of the document: Editing the Automatic Waivers Group Box.
You have made the following settings:
In Customizing for Account Management
under :
In the Amount Category
dialog structure for the condition type that you have selected, you have set the Waiver Allowed
checkbox.
In the Amount Category
dialog structure you have entered Amount Category 170000 Automatic Waiver.
In the Waiver
dialog structure you have processed the posting types for the waiver.
In Customizing for Account Management
under , you have created a condition group type for the automatic waiver and assigned the condition types for the waiver. This condition group type must have condition group category Automatic Waiver
(7)
.
If you want to use your own waiver periods, you have created them in Customizing for Account Management
under .
If you also want to include any manual charges that have incurred when using the automatic waiver function, in Customizing for Account Management
under you have executed the Customizing activity Assign Condition Type to Transaction Type
.
In Customizing for Account Management
under and under the grouping attributes for the Condition Group Category
field attribute for the underlying account product, you have chosen condition group category 7
for the automatic waiver. You have also assigned the required condition group type and condition group to the condition group category.
For more information, see Editing Condition Groups.