Using Universal Worklist 

The Universal Worklist enables SAP portal users to manage their work by bringing together assignments from different workflow systems, including:

·        Workflow

·        Alerts

·        Knowledge Management (KM) notifications

·        Collaboration Tasks

The Universal Worklist is used as the central access point to tasks, alerts, notifications. You can access the UWL to manage and track your tasks.

Features

The Universal Worklist:

·        Gives you a unified and centralized way to access their work and the relevant information

·        Aggregates workflow task items from multiple and different systems in one universal list

·        Displays additional information as required from document and object repositories, including attachments and other details

·        Enables you to make direct decisions and actions

·        Supports you in personalization of the presentation of work items

·        Enables you to assign another user as a substitute to your work items in case of planned or unplanned absence

Collaboration Task allows you to spontaneously create work items through task definition wizards. These details and the user interface description are also included in this guide.