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INSTALL.07 Internet Explorer and Links that Open New Windows Locate this document in the navigation structure

 

Symptom

You might encounter the situation that after the installation of the Business Client your Microsoft Internet Explorer will not be able to open a new window or opens empty windows when clicking on a link. Due to install sequences and dependencies, it happens rarely that the Microsoft Internet Explorer libraries are not registered correctly after an install or uninstall.

shdocvw.dll

Solution

This problem can be solved by registering the library shdocvw.dll again:

  1. Under Windows, start cmd.exe.

  2. Change the current path to your system32 directory which is located in the /windows directory (for Microsoft Vista).

  3. Execute the following command:

    for MS Internet Explorer 6:

    regsvr32 mshtml.dll and regsvr32 shdocvw.dll

    for MS Internet Explorer 7 and 8:

    C:\Program Files\SAP\SapSetup\setup\SapRegSv.exe regsvr32 mshtml.tlb

    You also might have to reregister shdocvw.dll using SapRegSv.

    Caution Caution

    Note that the SAP version of the program, SapRegSv, must be used on the .TLB file, and not the standard RegSvr32.

    End of the caution.