Symptom

In very exceptional cases, the installation itself will raise an error message.

Solution

Should the installation fail, especially for the installation of any .DLL or .EXE files, it is not recommended to continue with running NWBC until the installation errors have been resolved.

For an analysis of the installation problems, the error and log files of the SAPSetup tool are needed. These are (usually) stored in the directory C:\Program Files\SAP\SapSetup\Logs and ..\Errors. Please ZIP together the relevant files from the installation and attach them to a problem ticket. If not sure which error and log files are relevant, just ZIP together the complete content of these two directories.

For an analysis of installation errors, we will route the ticket to BC-FES-INS.