Booking Priorities 

The following applies to time-dependent courses.

Use

The booking priority indicates the status of a booking. There are three booking priorities:

·        Waitlist booking

·        Normal booking

·        Essential booking

Priority intervals are two-digit values. You set the priority intervals in Customizing for Training Management under Day-to-Day Activities ® Booking® Booking Priorities via the switches SEMIN MAXMU and SEMIN MINWL. You also set the default priority displayed on the initial booking screen in this step via the switch SEMIN NPRIO.

Description of booking priorities

·        Waitlist

A waitlist booking is not, strictly speaking, a real booking. A participant who wants to attend a course that is fully booked can be put on the waitlist.

If places become available on the course as a result of cancellations or rebookings, waiting-list candidates can be moved up. You define the move-up procedure in Customizing.

You make the required settings for the move-up procedure in Customizing for Training Management under Day-to-Day Activities ® Participation Cancellation ® Control Options in the SEMIN TOPMD entry.

·        Normal booking

A normal booking, on the other hand, is a real booking. A normal booking means that participation in a course is assured unless the participant has to be moved down to the waitlist when the course is firmly booked.

An internal employee has a place on the course while a customer has only a waitlist booking. In a situation like this, the employee could be moved down to the waitlist and the customer moved up to the participant list when the status of the course is changed to firmly booked.

Bookings with normal priority may only be made until the optimum capacity defined for the course is reached.

·        Essential booking

A booking that is assigned essential priority is a booking with participation assured. Unlike a booking with normal priority, a participant with an essential booking cannot be put back on the waitlist when the course is firmly booked.

Once the optimum number of participants has been reached, only bookings with essential booking priority are accepted until maximum capacity is reached. Once maximum capacity has been reached, only waitlist bookings are possible.