Correspondence History 

Use

The Correspondence History function records the individual items of correspondence output for activities in Training Management.

If you set output to automatic, you can use the history function monitor document output.

You can use the history function to report on what documents have been sent to participants in a given time period or if and when a participant has received definite confirmation of registration, a cancellation notification, and so on.

Features

You can request reports with the correspondence history functions from four different perspectives:

·        From the perspective of the course type

If you enter a course type, all documents that have been output in connection with the course type, such as prebooking notifications, are listed.

·        From the perspective of the course

If you enter a course, all documents that have been output in connection with the courses, such as confirmations of registration, are listed.

·        From the perspective of the output agent

If you enter an output agent, the report lists all documents that have been output manually or automatically by the agent in question. For example, if a booking operation triggered automatic output of notification to the recipients, these notifications are listed.

·        From the perspective of the recipient

If you enter a recipient, the report lists all documents that have been output to the recipient you enter.

Within the various views, you can select data to narrow down the report's output:

·        Document recipients

·        Booking priority: you can request a report on all of the notifications output to waiting-list participants, for example.

·        Selection period: you can specify a time period yourself or select a predefined one

·        You can select from the following statuses:

-         No output

-         Errors during output

-         Output triggered

-         Output successful

·        Activity (logical function code).

You can start the correspondence history function from the Participation menu. There, you can select a course type, a course date, or a participant. By doing so, you select the data for the report.

Activities

...

       1.      On the SAP Easy Access screen, in the SAP Standard Menu choose Human Resources ®SAP Learning Solution®Participation ® Correspondence ® History. The Correspondence History selection screen appears.

       2.      You specify the perspective from which you want reporting carried out for the correspondence history: course type, course, output agent, or recipient.

       3.      You enter a document recipient if required.

       4.      You can specify the participant group by selecting a booking priority.

       5.      You can specify the reporting period for the correspondence history.

       6.      You can select one or multiple output statuses.

       7.      You can specify a particular activity by selecting a function code from the list displayed.

       8.      Choose Execute.

The system outputs a correspondence history based on the selection criteria you specified.