Course Participant: Customer 

Use

Data on customers that can be booked as course participants in Training Management is administered in the component Sales and Distribution (SD).

In this business process, customer data is transferred from Logistics to the HR system via ALE. The transfer takes place synchronously via the RFC destination of Logistics. No IDocs are sent.

Integration

Functions in Training Management

·         Create, display, and change customer participant types by branching to Sales and Distribution.

·         Prebook, book, cancel, rebook, and replace customers.

Participants of type contact persons cannot access the Learning Portal. Therefore, participants of this type can only be booked on classroom training.

·         Bill customers.

·         Check existence of customer.

Functions in Sales and Distribution

·         Create, display, and change customers.

·         Administer customer data.

Data flow

The data transfer takes place using synchronous communication. In Training Management, the interface program RHKUNA00 reads all existing segments in the Customer object with the Customer.CheckExistence method in Sales and Distribution.

Prerequisites

When specifying the object method, you must define the HR system as the sending system and the Logistics system as the receiving system.

Make the following entries in ALE Customizing by accessing Basis Components ®Application Link Enabling (ALE) ®Modeling and Implementing Business Processes ® Maintain Distribution Model and Distribute Views, and choosing Maintain Method:

 

CLIENT: HR system

SERVER: Logistics system

OBJECT: Customer

OBJECT TYPE: KNA1

METHOD: Customer.CheckExistence

For more information on the ALE business process Course Participant: Set Contact Persons, see the Implementation Guide (IMG), under Cross-Application Components ® Predefined ALE Business Processes ® Human Resources ® HR <-> LO ® Course Participant: Set Contact Persons.