Checking sap.com Services
You need to check if the sap.com services required for usage type PI are running.
This task covers the template steps 1 to 4.
Perform the following steps:
...
1. Start the Visual Administrator of the J2EE engine.
2. Choose Cluster ® Server ® Services ® Deploy.
3. In the right frame, select Application.
A list of the deployed services appears.
4. Check if the following services are running:
○ All services beginning with
■ sap.com/com.sap.aii*
■ sap.com/com.sap.lcr*
■ sap.com/com.sap.xi*
¡ sap.com/com.sap.rprof.remoteProfile
If one of the services is not running, select the service and choose Start Application.

Leave the Visual Administrator tool open, as you will need it again later on.