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Procedure documentation Entering Internal Service Requests  Locate the document in its SAP Library structure

Default Settings

You are entered in the system as the request applicant.

You can also enter a different person as the request applicant.

Searching For Solutions

  1. In the Description text field, enter a description of your problem.
  2. Choose Solutions
    The system displays a list if there is more than one solution.
  3. To see the solution in detail, click on one of the solutions.
    You can call up corresponding appendixes.

Special Request

  1. In the My request group box, choose a suitable request form under Subject.
    This takes you to the required form.
  2. Enter your request.

For more information on the internal service request, see the SAP Library under Cross-Application Components ® Internal Service Request.