Reversing Reconciliation Runs
You can reverse existing reconciliation runs for payment card transactions, which may have been erroneously matched. You can then reprocess the original data.
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1. Choose Logistics ® Sales and Distribution ® Service Station Retailing ® Payment cards ® Payment Card Reconciliation ® Reverse.
The Reverse Reconciliation screen appears.
2. Enter the appropriate screen parameters, and choose Execute.
A list of reconciliation run documents appear. These are the documents that pertain to the transactions which you can reverse.
3. Select the documents that you want to process and choose Execute.
4. A final display screen appears. This shows the documents that have been reversed.
You can double-click on a document number to view the payment card processing daily report, which shows all transaction details of the reconciliation runs you have just reversed. For further details on the report, see Listing Clearing House/Fleet Card Company Completed Processes.
If there was an error in processing, the application error log appears, displaying details of the error.