Generating Balance Notifications
As a rule, customers receive balance notification once a year showing the posting date-based balance. This balance notification is legally binding, provided the customer raises no objections.
You need to define the balancing type Balance Notification on the account by using the Balance Notification feature in the product.
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1. On the account, choose the Bank Statement tab page and then the Balance Notification group box.
2. Enter the time periods, and specify when the next run date is.
3. If required, set the indicator for interest information. If it is set, the system simulates the interest on the final day included for the balance information and the customer is informed of the calculated interest. For performance reasons, only set the indicator regarding interest information if really necessary.
4. When you want to create the balance notification, choose Periodic Tasks ® Balance Notification. Now you have the following options:
¡ If you choose Mass Run, the system generates the due balance notification for each account in the selected bank areas on the key date.
¡ If you choose Restart, the system selects all accounts with errors from the lock table and restarts them.
¡ If you choose Single Run, the system creates a balance notification for one single account, regardless of when it is due.
Example:
An account is due on May 25 of a year. On May 30 of the year a balance notification run is started on the key date May 25. The system selects the account and determines the balance on May 25.
If the balance is determined on the current posting date, it can still change if items are posted later on this posting date.
You can determine
the recipients of the balance notification by using a business transaction
event. The sample function module
(Sample
Interface_00012910) is programmed as follows: The balance notification is
sent to the account holder's specified address. The system checks whether this address is a P.O.
box address. If it is, or if there is no balance notification address at all,
the system selects the address assigned as recipient of the original bank
statement. If this is also a P.O. box address, the system selects the standard
address. If no bank statement recipient is stored, the account holder receives
the balance notification. Here, again, the system checks if a P.O. box address
is involved. If this is the case, an error message is issued.
In addition to this
business transaction event, SAP also provides you with an event that you can
use to display balance notification data, or to transfer the data to a
suitable output interface. For a detailed
description, see
Transferring Balance
Notification Data.
You can format the balance notification to suit your own requirements, in the same way as bank statements.
Note:
Choose the Balance Notifications button (on the Bank Statements tab page in the Balance Notification group box) to display an overview of historic balance notifications.
The balance notifications have been created on the specified date and can now be mailed.