This function lets you change the master data of a large number of customers. Thus you avoid having to maintain the customer master records individually – a process that is relatively time-consuming.

Using the mass customer change, you can make sure that your customers’ master data records are always up-to-date. This helps to optimize your business processes.

The AFS system contains a special report for the mass document change. You can call the report from the SAP application menu under Logistics -> AFS Central Functions -> Mass Maintenance -> Customer Master.

With this report you can change sales-relevant entries in the general, company code and sales area data of customer master records.

When you call the report for the mass customer change, a selection screen is displayed.

In the mass customer change, as in manual maintenance, you can also choose whether you want to centrally change your customers or only your sales area data.

If you make the changes centrally, the system displays sales-relevant fields from the general and company code data of the customer master record for selection and for entry of the change parameters.

The system displays all customers that correspond to your selection criteria. You can further limit your first selection by flagging certain customers.

By saving your selection you transfer it to the system as a batch input job.

The report for the mass customer change is always executed as a batch input job. You can decide whether you want to track the changes online, or whether you want the system to make the changes in the background. The system creates a log for each job. The log shows you whether the system carried out the mass customer change successfully or whether errors occurred.