Business Package for Resellers (Apparel and Footwear) 

Purpose

The target group for this Business Package are resellers, who act as customers of companies in the apparel and footwear industry.

The Business Package for Resellers (Apparel and Footwear) allows employees of a reseller to look at specific information, and make use of the services offered by a company in the apparel and footwear industry.   

Business Challenge

Resellers can require a great deal of information to depict their logical processes. To acquire this information, they often communicate with the employees from the apparel and footwear companies. More often than not, answering queries from resellers involves intensive personnel resources and incurs high costs for these companies.

The Business Package for Resellers (Apparel and Footwear) has been developed to keep costs as low as possible for companies in the apparel and footwear industry, yet provide reseller employees with a high-performing, easy-to-use system for accessing the information they require. Employees of a reseller can use this package to access information and order entry systems (Internet Sales for AFS R/3 Edition) of a company in the apparel and footwear industry via the Internet.

The scope of functions in the package includes an optimized, Internet-supported work environment for reseller employees, which allows them to seek the information they require accurately and effectively and base their decisions on this information. The package also enables resellers to enter orders via the Internet and facilitates communication via Internet Customer Self-Service.

In addition, the package eases the burden on companies in the apparel and footwear industry, since inquiries from resellers can be directed from the Internet straight to the relevant information systems. This means that the companies do not have to provide support for these inquiries, which can prove to be both personnel and cost-intensive. 

Solution

The Business Package for Resellers (Apparel and Footwear) supports the following task:

·        AFS Reseller Content

¡        The AFS Reseller Content provides iViews, which employees of resellers can use to obtain the following information from the information system of a company in the apparel and footwear industry:

§         Order History

§         Order Tracking

§         Invoice tracking

§         Contracts

§         News

§         News Administration

§         Service & Support

§         Top Ten ordered articles

§         External Service: Internet Sales Application for AFS R/3 Edition

Business Benefits

·       Quick and easy installation of SAP-AFS-BW iViews

·        A variety of applications covering a wide spectrum: Reporting, Alerting, Self-Services

·        Ability to combine different iViews to suit individual requirements

·        Easy to combine with other Business Packages

Supported roles

The portal primarily supports employees of resellers.

Availability

The Business Package for Resellers (Apparel and Footwear) is available for SAP EP 5.0, and for SAP AFS 3.0B and SAP BW 3.2 or higher.

The Business Package is available in the following languages:

·        German

·        English

Systems

To use the Business Package for Resellers (Apparel and Footwear), you must have implemented the following SAP solutions:

·        SAP AFS 3.0B or higher

·        SAP BW 3.2 or higher

·        SAP Enterprise Portal 5.0 or higher

¡        For the Service & Support iView, the Internet Customer Self-Service must also be configured.

¡        For the News and News Administration iViews, the KM Platform in the SAP Enterprise Portal must also be implemented.

·        SAP Internet Sales for AFS R/3 Edition

·        Browser recommendation: Microsoft Internet Explorer 5.0 or higher