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Sending Notifications to All or Individual UsersLocate this document in the navigation structure

Prerequisites

You have defined a selection and specified to which category the selected work items will be assigned (see also: Defining the Selection ).

Context

In the subscription you can define whether notifications are sent to all or just particular users. For example, if you have defined a selection that selects work items for approving purchase orders, you can define whether all responsible agents are notified about the work items, or just agents A and B.

If all users are to be notified you only need to define one subscription. All responsible agents then receive a notification.

If only particular users are to be notified, define a subscription for each user. In this case, of all the responsible agents, only those for whom you created a subscription will receive a notification.

Procedure

  1. Create a subscription in the administration application (see also: Defining Subscriptions ):

    • On the Basic Data tab page, specify the category that you specified in the selection of the relevant work items.

    • On the Message tab page, define the delivery type and the structure of the notification.

    • On the Schedule tab page, define the delivery schedule.

    • On the Recipient tab page, define who is to receive notifications:

      To send the notifications to all users, select the Subscription Valid for All Users option.

      To send the notifications to a particular user, in the Subscription Valid For field, enter the name of the relevant SAP user.

  2. Save the subscription.