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Background documentationService Loss Reasons and Service Loss Categories

 

The following table gives you an overview of the following:

  • All service loss reasons

  • The service loss category to which the service loss reasons belong

  • Which service loss reasons have a quantity limit

Service Loss Reason (Quantity Limit)

Service loss category

Change of scheduling agreement release and purchase order (Yes)

No procurement costs (no)

Service part for new model (no)

Not stocked, locked (no)

Fixed receipt (yes)

No analyst review (yes)

Reasons due to ordering party

In transit until In Yard status is reached (Yes)

Start of processing until In Transit or Push Deployment status is reached (Yes)

In transit until goods receipt in first cross-docking warehouse status is reached (Yes)

Received on Dock until Processed status is achieved (Yes)

Start of Processing until the In Transit status is reached (Yes)

In Yard until Received on dock status is reached (Yes)

Inbound delivery time exceeded

Negative stock difference (Yes)

Negative stock difference at contract packager (Yes)

Stock difference

Overdue orders and schedule lines (Yes)

Overdue documents

Demand exceeds forecast (no)

Abnormal demand (yes)

Scheduling agreement release and purchase order in limited freeze horizon (yes)

No scheduling agreement release and no purchase order in limited freeze horizon (no)

Not stocked (no)

Not stocked, locked (no)

Planning difference

Product lock (No)

Warehouse lock (No)

Commercial lock (No)

Sales lock

Quality blocked stock (Yes)

Quality blocked stock at contract packager (Yes)

Stock in quality inspection (Yes)

Stock in quality inspection at contract packager (Yes)

Unsaleable stock

Redirection (no)

Redirection

No service loss reason (no)

Other service loss reasons

Quantity Limit

Service loss reasons that have a limited quantity, use various database tables to save assigned quantities and quantities that might still be assigned.

Note Note

The system must therefore store this data in database tables since an assigned service loss quantity cannot be reassigned during the next planning run of the service loss analysis.

End of the note.

Note Note

A supplier has a backlog of 100 pieces.

During the last planning run of the service loss analysis, the system assigned a non-fulfilled sales order of 50 pieces to the backlog of this supplier. This means that the system explained the 100 piece backlog of the supplier as being responsible for you not fulfilling a sales order of 50 pieces on time.

Meanwhile, the supplier only has an 80 piece backlog, since he has delivered 20 pieces.

During the next planning run, the service loss analysis evaluates a nonfulfilled sales order of 40 pieces. However, you can only assign 30 pieces to the backlog of the supplier, since the supplier has an 80 piece backlog but 50 of these 80 pieces have already been accounted for.

End of the note.