Service Loss Reasons and Service Loss Categories
The following table gives you an overview of the following:
All service loss reasons
The service loss category to which the service loss reasons belong
Which service loss reasons have a quantity limit
Service Loss Reason (Quantity Limit) |
Service loss category |
|---|---|
Change of scheduling agreement release and purchase order (Yes) No procurement costs (no) Service part for new model (no) Not stocked, locked (no) Fixed receipt (yes) No analyst review (yes) |
Reasons due to ordering party |
|
Inbound delivery time exceeded |
Negative stock difference (Yes) Negative stock difference at contract packager (Yes) |
Stock difference |
Overdue orders and schedule lines (Yes) |
Overdue documents |
Demand exceeds forecast (no) Abnormal demand (yes) Scheduling agreement release and purchase order in limited freeze horizon (yes) No scheduling agreement release and no purchase order in limited freeze horizon (no) Not stocked (no) Not stocked, locked (no) |
Planning difference |
Product lock (No) Warehouse lock (No) Commercial lock (No) |
Sales lock |
Quality blocked stock (Yes) Quality blocked stock at contract packager (Yes) Stock in quality inspection (Yes) Stock in quality inspection at contract packager (Yes) |
Unsaleable stock |
Redirection (no) |
Redirection |
No service loss reason (no) |
Other service loss reasons |
Service loss reasons that have a limited quantity, use various database tables to save assigned quantities and quantities that might still be assigned.
Note
The system must therefore store this data in database tables since an assigned service loss quantity cannot be reassigned during the next planning run of the service loss analysis.
Note
A supplier has a backlog of 100 pieces.
During the last planning run of the service loss analysis, the system assigned a non-fulfilled sales order of 50 pieces to the backlog of this supplier. This means that the system explained the 100 piece backlog of the supplier as being responsible for you not fulfilling a sales order of 50 pieces on time.
Meanwhile, the supplier only has an 80 piece backlog, since he has delivered 20 pieces.
During the next planning run, the service loss analysis evaluates a nonfulfilled sales order of 40 pieces. However, you can only assign 30 pieces to the backlog of the supplier, since the supplier has an 80 piece backlog but 50 of these 80 pieces have already been accounted for.