Queries in the Customer's Worklist

In the standard SAP system, the customer's worklist contains the following queries:

Stocking/Destocking Approval

This query is assigned to the Action Required category. It contains all stocking and destocking decisions made by the planner that concern a customer location. The change to the replenishment indicator made or approved by the planner is already saved in the location product master data and cannot be changed by the customer. However, the customer can agree to or reject the planner's decision. If the customer rejects the planner's decision, this does not affect inventory planning. In this case, the planner receives an alert of type 7896 so that he or she can contact the customer directly if required and discuss the change to the replenishment indicator.

Note Note

If you want this query to provide the customer with information about the planner's stocking and destocking decisions, you have to specify this in the location product master data on the SPP Inventory Planning tab page.

End of the note.

Stocking/Destocking

This query is assigned to the Monitoring category. It contains information about stocking and destocking at a customer location. In this way the customer can, for example, view the replenishment indicator and information about how and when the indicator was changed.

Note Note

End of the note.

STO Approval

This query is assigned to the Action Required category. It contains all stock transport orders for a customer location. A customer can approve and change stock transport orders depending on your settings.

Note Note

If you want the customer to be able to approve the stock transport orders generated by the system with the customer location as the destination location, you have to specify this in the location product master data on the SPP Deployment tab page. You can also specify here whether the customer can change the quantity in the stock transport order. If you want to allow quantity changes, you can implement the Business Add-In (BAdI) /SAPAPO/SPP_STO_DLR_QTY_CHECK and define here whether the system should check for changes in quantity.

End of the note.

Excess

This query is assigned to the Action Required category. It contains details of excesses at a customer location. This provides the customer with an overview of excesses at his or her location. You can also use the BAdI /SAPAPO/SPP_EXCESS_STOCK to specify that the Execute pushbutton is displayed in this query. In this case, you can also use this BAdI to define which follow-up activities the system executes if the customer chooses Execute. In this way, you can define, for example, that the system then generates a stock transport order from the customer location to the customer-facing location.

Supersession

This query is assigned to the Monitoring category. It contains all supersessions that affect the products at a customer location.