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Object documentation Service Contract Items Locate the document in its SAP Library structure

Definition

Element of the service contract in which you define the services or products you are providing the customer with under the terms of the service contract. A service contract item can be any of the following:

The items in a service contract are controlled by item category. It is possible for a service contract to include items with different item categories. For example, some items may be rented, others sold.

Structure

A service contract item can consist of multiple objects (for example, a number of different pieces of equipment with different serial numbers). However, a prerequisite for multiple objects is that they share the same contract data. If any data varies - for example, if the installation date is different - then separate items must be created.

 

 

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