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Procedure documentation Rejecting Complaints Locate the document in its SAP Library structure

Prerequisites

You can enter a reason for rejection for one or more items.

Procedure

The procedure is identical to the procedure for Rejecting Items in a Sales Order.

Result

If you reject a complaint, you cannot create a delivery or a credit or debit memo for it.

If you reject a return, you can create a free of charge subsequent delivery.

 

 

 

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