Blocking or Releasing Complaints
If the complaint is not automatically blocked by the settings in Customizing, you can set a delivery or billing block manually.
In the initial screen, choose Logistics
Sales and distribution
Enter the number of the sales document, or use a matchcode to search for it.
If all the items have been blocked, choose Select all.
If only some items should be blocked, select the corresponding items.Choose Edit
Fast change of...
Delivery block or Billing block.Enter the delivery or billing block for the header or individual items.
The system copies (or deletes) the delivery or billing block in all the selected items.Save your document.