Customer contracts are outline customer agreements that display when sales materials or services are sold within a certain time period.
The standard version of the SAP R/3 System contains the following categories of contracts:
The master contract is a document in which you can group contracts together as lower level contracts. Thus, all the data that refers to other documents remains consistent. The master contract contains the general terms which apply for all lower level contracts.
A quantity contract is an agreement that your customer will order a certain quantity of a product from you during a specified period. The contract contains basic quantity and price information, but does not specify delivery dates or quantities.
A value contract is a contractual agreement with a customer that contains the materials and/or services that they may receive within a time period and up to a target value. A value contract can contain certain materials or a group of materials (product hierarchy, assortment module).
A service contract is an agreement that contains the conditions for offering a certain service to the customer. You can manage rental and maintenance contracts in the standard version of the SAP R/3 System. A service contract contains validity dates, cancellation conditions, price agreements, and information on possible follow-up actions.
Special Features of Contract Data in the