Changing Data Records (Biblioteca SAP - Servicio al cliente (CS))

Changing Data Records

Start CATS for service providers.

Select a data record in the history.

Choose

Change.

CATS for service providers transfers the data record to the data entry area.

You can now edit the data record as usual.

Nota

If you change the date or the task type, CATS for service providers marks the task for deletion and generates a new task.