Technical Realization (CS-CM-SN) (Biblioteca SAP

Technical Realization (CS-CM-SN)

The interface between the R/3 functions and the SAP Business Workflow is realized using object technology. In this workflow scenario, the system processes the following objects:

Objects	What You Should Know:
Task group TG20000016	The task group contains all the workflow objects, which belong to the workflow scenarios for service notifications.
Business object BUS2080 (service notification)	A service notification corresponds to business object type BUS2080. A service notification is identified by the notification number (key field). You can find the attributes, methods and events for business object BUS2080 in the Business Object Repository of the R/3 System.
Standard tasks: TS20000549 (process new notification) TS20000548 (notification is processed) TS20000555 (complete notification)	These are single-step tasks, which refer to an object method. This task is assigned to the people or departments that are authorized to process the object.
Workflow template WS20000318	This template contains the definitions of the workflow task for this workflow scenario. You can use this workflow template to notify the people responsible that a service notification has been created. The triggering events for this workflow template are CREATED and INPROCESSAGAIN.
Standard role AC00000178	This is the standard role for service notifications. The role resolution (defined in the standard role definition) is used to determine who is responsible for the processing of a service notification.