Data Entry Screen (Biblioteca SAP - Servicio al cliente (CS))

Data Entry Screen

Definition

Screen in which working times and tasks are entered.

Structure

The graphic shows the key screen areas of CATS for service providers.

Este gráfico es explicado en el texto respectivo

The title displays information on the employee.

In the general data area, you can enter basic data on account assignment for a task (cost center, order, WBS element, and so on). You also specify the task type and the task level here.

Under My account assignments you can reuse the data of a previously entered task by selecting a row.

The Times/Key Figures area consists of a calendar and the data entry section.

Days for which a task has been entered and non-working days are highlighted in the calendar. You can use the calendar to select individual days or a range of days for which you want to make entries in the data entry section.

The data entry section provides a row for each day. The rows contain multiple components in the form of working times (such as normal working time, overtime, journey time) or key figures (kilometers, number of attendees). You only need to enter multiple rows for a day if the general data varies (such as a different account assignments or task types).

You can specify in Customizing whether CATS for service providers displays the history, worklist, document flow, and travel expenses. In the standard system, the Document Flow tab is not displayed.