Operation and Link to Application Functions (CS-CM-SN)
Use
This workflow is used to inform the people or departments responsible automatically that a series of tasks must be executed in the following order:
The person(s) or department(s) responsible receive a mail (work item) in their inbox informing them of the tasks to be performed.
Activities
System Activities
If a service notification is created or put in process again, then the SAP Business Workflow automatically ensures that:
User Activities
As the person responsible for a work item, you have the following options:
Options |
What You Should Know: |
Processing a work item as a workflow |
To see the work item, choose Office ® Inbox. You have the following processing options:
|
Processing a service notification manually using a worklist |
If you process a service notification manually (outside of the workflow), all the changes to the notification are also considered in the workflow process. |