Billing - Scenario 3 (CS) (Biblioteca SAP - Servicio al cliente (CS))

Billing - Scenario 3 (CS)

Use

A contract is drawn up with the customer or a standard service is sold to the customer (whereby the service package has already been created in the system as a service product). The service is to be billed to the customer based on the expenses that have arisen.

Representation in the System

Service order with reference to a sales document item (contract or sales order item from assembly processing)

Billing form Resource-related

With service product

Relevance for Billing

The table describes which objects are relevant for billing in this scenario.

Relevant for Billing	Not Relevant for Billing
Material	Service product
Hours worked

Graphical Representation

Este gráfico es explicado en el texto respectivo

Features

If the service order makes reference to a contract item, it does not carry revenues. The revenues are posted to the contract item during billing.

If the service order makes reference to a sales order item, it does not carry revenues. The revenues are posted to the sales order item during billing.

The system copies the service product into the service order and possibly into the billing request (setting in the dynamic item processor profile).

You can bill several items of a sales document together if the service product is not copied into the billing requests.