Technical Realization (CS-CM-SN / Service Notification in Process)
Object Types Used
Object technology is used to realize the interface between the R/3 functions and the SAP Business Workflow. For this reason, the following information is primarily of a technical nature and is not required for an initial overview.
Object Type BUS2080 (Service Notification)Standard Tasks
Standard tasks are single-step tasks provided by SAP, which describe elementary business activities from an organizational standpoint. In each case, a single-step task relates to one object method (= technical link to R/3 functions) and is linked to the people in the organization who can process the object.
Standard Task TS00008336 (Processing a Service Notification)Workflow Template
The actual process flow is implemented in the form of a workflow template. You can find this workflow template in your R/3 system.
Workflow Template WS00200099 (Putting a Service Notification in Process)