Operation and Link to Application Functionality (PM-SMA-SC / Outstanding Service Notification) 
Operation and Link to Application Functionality (PM-SMA-SC / Outstanding Service Notification)
The following description assumes that a service notification with the status "outstanding" has been created in the system and the notification has not yet been processed.
Generate event
The workflow-triggering events
ACTIVATED or CREATED are generated automatically if a service notification is created without being processed.Process outstanding maintenance notification
The person or persons responsible for this task will find a work item that represents the standard task Process outstanding service notification in their integrated inbox. Processing this work item makes it possible to put the notification "in-process".
You can access the integrated inbox via the menu path Office
® Inbox.