Processing an Outstanding Maintenance Notification (PM-WOC-MN) (Biblioteca SAP

Processing an Outstanding Maintenance Notification (PM-WOC-MN)

Nota

This workflow scenario is obsolete and should no longer be used. The functions for this scenario have been integrated into the new workflow scenario Processing of a Maintenance Notification (PM-WOC-MN).

Definition

If a maintenance notification is created in the system, it initially obtains the status "Outstanding". This means that the notification is entered in the system, and is ready to be processed. To ensure that the notification is processed, the person or department responsible is notified automatically that the maintenance notification must be processed. The system informs the following people or departments in the order listed below:

Coordinator of maintenance notification

Department responsible (if no coordinator has been specified)

All the people, who are assigned to the task (if neither a coordinator, nor a department has been specified)

SAP Business Workflow

If a maintenance notification has been created with the status "Outstanding", a person or group of people can be notified by workflow using the corresponding system setting. These people see a work item in their integrated inbox, and it can be processed directly from there. The change transaction for the maintenance notification is called up automatically during processing.