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Procedure documentation Using Basic RF Monitor Functions Locate the document in its SAP Library structure

To access the individual functions shown in the table, from the SAP Easy Access menu, choose Logistics Logistics Execution Internal Whse Processes Monitor Mobile Data Entry.

The RF monitor opens, displaying the following:

        In the navigation area, all queues and their attributes

        In the ALV, all TOs and users

Function

Procedure

Result

Changing the warehouse being monitored

...

       1.      ...

       2.      From the top menu, choose Edit Other warehouse number.

The RF Monitor dialog box appears.

       3.      Enter the new warehouse number.

       4.      Choose Enter.

The RF monitor’s display is updated, with the monitor now displaying queues for the chosen warehouse.

Resizing the navigation area and ALV

Drag the horizontal and vertical split bars.

The areas are resized accordingly.

Displaying in the navigation area TOs, agents and queues assigned to a queue

...

       1.      ...

       2.      From the navigation area, choose This graphic is explained in the accompanying text next to the queue‘s folder.

The folder node expands, revealing the TO, queue and agent sub-folders (if any are assigned to the queue).

       3.      To display the TO/agent objects, choose This graphic is explained in the accompanying text next to the TO/agent folder.

The folder expands, revealing the TOs/agents.

Displaying in the ALV the records of TOs/users of a queue

From the navigation area, double-click a queue folder.

The TOs, as well as any logged on users, assigned to the queue are displayed in the ALV.

 

Assigning TOs/users to a different queue

...

       1.      From the navigation area, select the particular TO or agent that you want to re-assign.

       2.      Drag it down to the destination queue folder.

Note

An RF user can also re-assign itself to a different queue by choosing Internal Warehouse Processes Queue Change from the RF menu, entering the name of the destination queue and choosing Save.

 

The TO/agent is reassigned to the destination queue.

 

Forwarding TOs to another queue

...

       1.      From the navigation area, select a queue (source queue)

       2.      Drag it down to the destination queue folder.

 

 

The source queue now appears below the destination queue.

Users can process TOs from the source queue, even though they are assigned to the destination queue, despite any access limitations defined for the source queue.

In a system-guided transaction, the TOs of the source queue are automatically forwarded to the RF user assigned to the destination queue, after it has processed all TOs in its queue.

Changing the processing priority of a TO

...

       1.      From the ALV, select a line corresponding to a TO.

       2.      The line is highlighted.

       3.      Drag the line either up or down and drop it on the line of a TO with a different priority. 

The TO priority either increases or decreases, depending on whether the priority of the destination TO is greater than or less than the priority of this TO.

Refreshing the display

First Option

Perform an operation, such as reassignment of TO/user or changing the priority of a TO.

Second Option

From the RF monitor tool bar, choose This graphic is explained in the accompanying text.

Third Option

From the top menu, choose Edit Refresh.

The display of the monitor is updated.

Reversing an operation

First Option

From the RF monitor tool bar, choose This graphic is explained in the accompanying text.

Second Option

From the top menu, choose Edit Undo.

The last performed operation is reversed.

Note

For information on using the ALV, see the SAP Library Getting Started Lists SAP List Viewer (ALV) Grid Control BC-SRV-ALV.

 

 

 


 

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