
Creating a Sales Order With Service Product
Prerequisites
Logistics ® Customer service ® Service agreements ® Maintenance planning ® Task lists ® Task lists ® General task lists ® Create
You have defined a strategy group for the service product in the material master record. The strategy group defines that a service order is created automatically when a sales order is created for the service item.
Logistics ® Customer service ® Service processing ® Environment ® Technical objects ® Material ® Create (special) ® Service
Procedure
A service order that determines the costs is created automatically. The system copies the operations and components of the super task list that is assigned to the service product into the service order.