Entering content frameProcedure documentation Creating a Sales Order With Service Product Locate the document in its SAP Library structure

Prerequisites

Logistics ® Customer service ® Service agreements ® Maintenance planning ® Task lists ® Task lists ® General task lists ® Create

You have defined a strategy group for the service product in the material master record. The strategy group defines that a service order is created automatically when a sales order is created for the service item.

Logistics ® Customer service ® Service processing ® Environment ® Technical objects ® Material ® Create (special) ® Service

Procedure

  1. Choose Logistics ® Service management ® Service processing and then Order ® Sales order ® Create.
  2. Enter the service product that is assigned to the super task list in the item.
  3. Save the sales order.

A service order that determines the costs is created automatically. The system copies the operations and components of the super task list that is assigned to the service product into the service order.

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