Customer Service (CS) |
Management of the Installed Base |
Serviceable Item as a Material |
Serviceable Item as a Piece of Equipment |
Serviceable Item as a Functional Location |
Serviceable Item as a Bill of Material |
Installed Base Management (CS-IB) |
Installed Base |
Creating an Installed Base |
Creating an Installed Base with a Reference |
Creating an Installed Base from Sales Data |
Creating an Installed Base from Production Data |
Displaying an Installed Base |
Displaying an Installed Base from the Technical Object |
Displaying an Installed Base from the Notification |
Structure Processing of an Installed Base |
Environment Display for the Installation |
Technical Objects (CS-BD/PM-EQM) |
Functional Locations (CS-BD/PM-EQM-FL) |
Functional Location |
Reference Functional Location |
Creating a Reference Functional Location |
Copying a Reference Functional Location |
Changing and Displaying a Reference Functional Location |
Activating/Deactivating Reference Functional Locat |
Flagging a Reference Functional Location for Delet |
Structure Indicator |
Creation Functions for Functional Locations |
Creating a Functional Location |
Creating a Functional Location for the Reference Location |
Creating a Functional Location Using a Copy Reference |
Assigning a Superior Functional Location |
Changing and Displaying a Functional Location |
Renaming Functional Locations |
Changing the Maintenance Plant in a Functional Loc |
Activating/Deactivating Functional Locations |
Flagging a Functional Location for Deletion |
Alternative Labeling Systems |
Configuring a Required Labeling System |
Assigning an Alternative Label to a Functional Loc |
Displaying Alternative Labels for a Functional Loc |
Representing the Structure of a Whole System |
Displaying Location Structures |
List Editing for Functional and Reference Function |
Creating Location Master Records Using List Editin |
Creating Similar Structures |
List Editing Using a Copy Reference |
Replacing Location Labels |
List Editing Using a Reference Functional Location |
Consistency Check for Functional Location Data |
Performing a Consistency Check |
Equipment (CS-BD/PM-EQM-FL) |
Equipment |
Creating a Piece of Equipment |
Using List Editing for Equipment |
Changing a Piece of Equipment |
Changing the Maintenance Plant |
Change View Selection |
Displaying an Equipment Master Record |
Activating/Deactivating Equipment |
Flagging a Piece of Equipment for Deletion |
Displaying Usage Times |
Displaying the Structure List and the Structure Gr |
Equipment at Functional Locations |
Installing/Dismantling Equipment from the Function |
Installing Equipment |
Dismantling Equipment |
Replacing Equipment |
Installation and Removal with Simultaneous Goods Movement |
Installing/Dismantling from the Equipment Master R |
Installing Equipment |
Dismantling Equipment |
Replacing Equipment |
Installation and Removal with Simultaneous Goods Movement |
Hierarchical Equipment Structure |
Hierarchy System for Equipment |
Installing Sub-Equipment in a Piece of Equipment |
Installing Equipment in a Superior Piece of Equipment |
Changing the Equipment Hierarchy |
Changing the Hierarchy in the Superior Equipment Master Record |
Installing Further Sub-Equipment |
Deleting Pieces of Sub-Equipment |
Replacing Sub-Equipment |
Changing the Position Number |
Changing the Hierarchy in the Sub-Equipment Master |
Hierarchy Display for Equipment |
Displaying the Whole Hierarchy |
Displaying the Sub-Equipment Structure of an Indiv |
Production Resources/Tools as Equipment |
Creating Production Resources/Tools as Equipment |
Creating PRT Usage Counters for Equipment |
Releasing/Locking Production Resources/Tools |
Fleet Object as Equipment |
Fleet Management |
Creating a Fleet Object as Equipment |
Calculating the Consumption Data for Vehicles |
Calculating the Consumption Data for Miles per Gallon |
Consumption-Relevant Counter-Reading Recording |
Selection of Vehicles |
Equipment as Units of Tangible Assets |
Allocating Equipment to an Asset |
Synchronizing Fixed Assets and Equipment |
Configuration data |
Configuring a Piece of Equipment as a Variant |
Copying and Changing an Existing Configuration |
Creating a New Configuration |
Comparison: Equipment - Functional Location |
Functions of Technical Objects |
Synchronization of Construction Type and Material Number |
Automatic Creation of Equipment Master Records |
Technical Objects Search |
Material Where-Used List |
Multiplying Out Quantities |
Find Material Using Classes |
Find by Replacement Equipment/-Components |
Data Transfer |
Hierarchical Data Transfer |
Horizontal Data Transfer |
Data Transfer By System Rules |
Individually-Defined Data Transfer |
Data Transfer Sequence |
Transferring Data from Dependent Fields |
Transferring Data When Objects are Locked |
Processing the Objects Immediately |
Processing the Objects Later |
Data Transfer for Subsequent Structure Changes |
Data Transfer |
Transferring Data From the Superior Equipment or L |
Transferring Data From Installed Equipment |
Displaying and Changing Data Origin |
Displaying and Changing Data for Locations |
Displaying Data Origin for Locations |
Changing Data Origin for Locations |
Displaying and Changing Data Origin for Equipment |
Displaying Data Origin for Pieces of Equipment |
Classification of Technical Objects |
Creating and Changing Characteristics and Classes |
Classifying Reference Functional Locations |
Classifying Functional Locations |
Classifying Equipment |
Changing the Classification |
Document Management for Technical Objects |
Linking Master Records to Documents |
Displaying Documents |
Creating Multilingual Texts for Technical Objects |
Entering Multilingual Short Texts |
Entering Multilingual Long Texts |
Administrative Information for Technical Objects |
Displaying Administrative Information |
Displaying the Action Log |
Object Information |
Calling up Object Information |
Permit |
Creating Data for the Permit |
Assigning a Permit |
Partner |
Customizing for Partners |
Partner Transfer |
Creating a Partner for the Technical Object |
Status Management |
System Status |
User Status |
Displaying the Status and Transactions Allowed |
Setting a User Status |
Deactivating a User Status |
Flagging Master Records for Deletion |
Deactivating Master Records |
Management of Technical Objects |
Comparison: Structural Display – Product Structure Browser |
Defining a Display Filter |
Creating a Structure |
Processing a Structure |
Showing Environment Data |
Hiding Object Dependencies |
Managing Structural Changes |
Information About Structural Changes |
Measuring Points and Counters (CS-IB-MC/PM-EQM-SF-MPC) |
Measuring Point |
Counter |
Measurement Document |
Counter-Based Maintenance |
Condition-Based Maintenance |
Customer Exit IMRC0001 |
Calling up Documentation for the Exit |
Entering Measurement and Counter Readings |
Entering Measurement and Counter Readings in the I |
Entering Measurement and Counter Readings as Barcodes |
Measurement Value Recording Using Mobile Data Entry Systems |
Basic Functions |
Creating Measuring Points and Counters |
Creating Measuring Points When Processing a Technical Object |
Creating a Measuring Point Directly |
Creating Counters When Processing a Technical Object |
Creating a Counter Directly |
Classifying a Measuring Point/Counter |
Defining a Measurement Range |
Processing Measuring Points and Counters |
Creating Measurement Documents |
Edit Measurement Document |
Example for Reversing a Measurement Document |
Additional Functions |
Transfer of Measurement and Counter Readings |
Defining Data for a Measurement/Counter Reading Transfer |
Repeating a Measurement or Counter Reading Transfer |
Defining a Measurement/Counter Reading Transfer for Copied Locat |
Displaying the Transfer Hierarchy for a Key Date |
Generation of Interval Documents |
Working With a Measurement Reading Entry List |
Setting the Total Counter Reading Externally |
Representing Counter Replacement |
Converting Units of Measurement |
Using the Conversion Function |
Consumption-Relevant Counter-Reading Recording |
Graphics for Measurement Documents |
Permits (CS-SE/PM-EQM-SF) |
Working with Permits |
Creating, Changing and Deleting a Permit as Master Data |
Assignment of Permits |
Assigning Permits |
Displaying a Permit List |
Changing an Assignment of Permits |
Canceling an Assignment of Permits |
Entering, Issuing and Canceling a Permit |
SAP Business Partner (SAP BP) |
General Information |
Locator |
Interface Elements in Business Partner |
Settings |
Business Partner Category |
Creating Business Partners |
Displaying/Changing Business Partners |
Business Partner Role (BP Role) |
BP Role Business Partner, General |
BP Role Contact Person |
BP Role Prospect |
BP Role Employee |
BP Role Organizational Unit |
BP Role ‘Internet User’ |
BP Role Grouping |
SAP Business Partner Data |
Address Data |
Creating Other Addresses |
Assigning Address Usage |
Communication Data |
Converting Communication Data |
Bank Details |
Payment Cards |
Identification Numbers |
Status Management |
Assigning User Status |
Assignment of Industries |
Assigning an Industry |
Business Partner Relationships |
Business Partner Relationship Category |
Relationship Category “Is Contact Person Of” |
Relationship Category “Is Married To” |
Relationship Category “Is Activity Partner For” |
Rel. Cat. “Belongs To A Shared Living Arrangement” |
Relationship Category "Is Identical To" |
Relationship Category "Is Shareholder Of" |
Relationship Category "Has The Employee" |
Relationship Category "Has The Employee Responsible" |
Relationship Type "Is Replaced By" |
Creating Relationships (Integrated Maintenance) |
Creating Relationships (Independent Maintenance) |
Changing Relationships (Integrated Maintenance) |
Changing Relationships (Independent Maintenance) |
Central Relationship Data |
Displaying Business Partner Relationships |
Extensibility |
Business Data Toolset |
Data Transfer |
External Data Transfer |
Data Cleansing |
Creating a Data Cleansing Case |
Processing the Data Cleansing Case |
Archiving |
Scheduling Archiving and Deletion |
Deleting Business Partners |
Task Lists (CS-AG/PM-PRM-TL) |
Maintenance Task Lists |
Task List Group |
Equipment Task List |
Task List for Functional Location |
General Maintenance Task List |
Operation |
Sub-Operations |
Internally Processed Operations |
External Processing Operations |
Control Key |
Maintenance Task Lists for Planned Maintenance |
Assignment of a Task List to a Notification |
Number Assignment for Maintenance Task Lists |
Copying Data in Technical Objects |
Creation of a Profile |
Determination of Validity |
Creation of a Maintenance Task List |
Creating Maintenance Task Lists |
Entering Header Data |
Creating a Maintenance Task List Using a Reference |
Creating an Operation |
Entering Detail Data in Operations |
Including User Data in Operations/Sub-Operations |
Creating Ext. Ops. With Service Specification Ref. |
Assigning Maintenance Packages |
Creating a Sub-Operation |
Entering Dates in Sub-Operations |
Including Detail Data in Sub-Operations |
Including User Data in Operations/Sub-Operations |
Documentation of Changes |
Reasons for Documenting Changes |
Changing Maintenance Task Lists |
Displaying the Change Master Record |
Displaying Change Documents |
Processing Maintenance Task Lists |
Printing Maintenance Task Lists |
Changing Maintenance Task Lists |
Assigning Maintenance Packages |
Deletion of Maintenance Task Lists |
Deleting at Maintenance Task List Level |
Setting a Deletion Flag in the Task List Header |
Operation |
Creating an Operation |
Subsequently Entering Operations |
Entering Detail Data in Operations |
Entering QM Data for the Operation |
Including User Data in Operations/Sub-Operations |
Creating Ext. Ops. With Service Specification Ref. |
Deleting Operations/Sub-Operations |
Internal Service Packages for the Operation |
Sub-Operations |
Features of the Sub-Operation |
Creating a Sub-Operation |
Entering Dates in Sub-Operations |
Including Detail Data in Sub-Operations |
Including User Data in Operations/Sub-Operations |
Deleting Operations/Sub-Operations |
Material Components |
Assignment of Material Components |
Assigning Material Components |
Sorting Material Components |
Working With the Structure Graphic |
Displaying Material Where-Used Lists |
Production Resources/Tools |
Creating Material for Production Resources/Tools |
Creating Production Resources/Tools (Other) |
Creating Documents for Production Resources/Tools |
Creating Equipment Production Resources/Tools |
Creating PRTs Using a Reference |
Changing Production Resources/Tools |
Displaying Production Resources/Tools |
Assigning Production Resources/Tools to Operations |
Deleting the Production Resources/Tools Assignment |
Deleting Production Resources/Tools |
Assigning a Deletion Flag to “Material” PRTs |
Deleting Production Resources/Tools (Other) |
Assigning Deletion Flag to “Other“ / “Docu.“ PRTs |
Assigning a Deletion Flag or PRTs “Equipment“ |
Bulk Functions for Work Centers and PRTs |
Pre-Setting Overview Variants |
Creating Where-Used Lists for PRTs |
Replacing Production Resources/Tools |
Replacing Work Centers |
Creating Where-Used Lists for Work Centers |
Relationships |
Time Intervals in Relationships |
Prerequisites for Creating Relationships |
Creating Relationships |
Creating a Relationship in the Graphic |
Creating a Relationship in the List |
Creating an Operation in the Graphic |
Changing Relationships |
Displaying Relationships |
Deleting Relationships |
Loop Analysis |
Cost Analysis |
Analyzing Costs |
Creating a Log for Cost Analysis |
Configurable General Maintenance Task Lists |
Configuration Profile |
Creation of Configurable General Maintenance Task Lists |
Creating Configurable General Maintenance Task Lists |
Creating Config. Profile for Gen. Maint. Task List |
Service Packages in Configurable General Maintenance Task Lists |
Maintenance Planning (CS-AG/PM-PRM-MP) |
Maintenance plan |
Single Cycle Plan and Strategy Plan |
Multiple Counter Plan |
Maint. Plan with Reference to an Outline Agreement |
Maintenance Plan for Service Procurement |
Maintenance Plan and Sales Document Item |
Example 1: Maintenance Plan |
Example 3: Maintenance Plan |
Example 2: Maintenance Plan |
Process for Maintenance Planning |
Maintenance Plan Type |
Time-Based Maintenance Plan |
Performance-Based Maintenance Plan |
Maintenance Plan Category |
Maintenance Call Object |
Practical Functions and Utilities |
Optimizing the Maintenance Plan |
Worklist for Notifications |
Creating and Processing a Worklist for Notifications |
Deleting of Notifications Including Operations from Order |
Display/Change Operational Assignment of Object List Entries |
Assignment of a Task List to a Notification |
Configurable Equipment as a Reference Object |
Defining a Default Value for a Maintenance Plan Ca |
Sort Field for the Maintenance Plan |
Priority for Maintenance Item |
Automatic Task Determination for Notifications |
Automatic Generation of WCM Objects |
Profile for a General Maintenance Task List |
Creating a Profile for a Maintenance Task List and |
Cycle Set |
Creating a Cycle Set |
Creating a Maintenance Plan |
Creating a Single Cycle Plan |
Creating a Time-Based Strategy Plan |
Creating a Performance-Based Strategy Plan |
Creating a Multiple Counter Plan |
Creating a Maint. Plan for Service Procurement |
Creating a Maint. Plan for an Outline Agreement |
Processing Maintenance Plans |
Change Documents |
Display of Task List and Packages for Key Date |
Setting a Deletion Flag for Several Maint. Plans |
Creating a Maintenance Item in the Maint. Plan |
Maintenance Cycle and Maintenance Package |
Creating/Changing Maint. Cycles in MultCntr Plans |
Maintenance Item |
Creating a Maintenance Item in the Maint. Plan |
Creating a Maintenance Item Without Assignment |
Assigning a Maintenance Item to a Maintenance Plan |
Processing a Maintenance Item |
Changing a Reference Object of a Maintenance Item |
Object List |
Rules for Processing an Object List |
Processing an Object List |
Assignment of Task Lists to a Maintenance Item |
Assigning a Functional Location Task List or Equip |
Creating a Task List from the Maintenance Item |
Assigning a General Maintenance Task List |
Choosing a General Maintenance Task List Using an |
Choosing a General Maintenance Task List Using an |
Choosing a General Maintenance Task List Using Gen |
Maintenance Task Lists |
Change Status of Task Lists and Effect |
Creating a Task List from the Maintenance Item |
Assignment of Task Lists to a Maintenance Item |
Assigning a Functional Location Task List or Equip |
Assigning a General Maintenance Task List |
Choosing a General Maintenance Task List Using an |
Choosing a General Maintenance Task List Using an |
Choosing a General Maintenance Task List Using Gen |
Profile for a General Maintenance Task List |
Creating a Profile for a Maintenance Task List and |
Maintenance Strategy |
Creating a Maintenance Strategy |
Changing a Maintenance Strategy |
Adding Maintenance Packages |
Copying Maintenance Packages |
Reactivating Processed Maintenance Packages |
Deleting a Maintenance Strategy |
Reactivating a Deleted Maintenance Strategy |
Displaying Package Sequence: Maint. Strategy |
Displaying Uses for a Maintenance Strategy |
Scheduling |
Scheduling a Maintenance Plan Automatically |
Completion of Call Dates |
Separate Completion of Maintenance Call Dates |
Scheduling Parameters |
Changing the Scheduling Parameters |
Scheduling Indicators |
Time-Based Scheduling |
Scheduling Based on a Key Date |
Scheduling by Factory Calendar |
Performance-Based Scheduling |
Shift factor |
Tolerance |
Cycle Modification Factor |
Call Horizon |
Scheduling Period |
Completion Requirement |
Preliminary Buffer |
Follow-up Buffer |
Link Type |
Maintenance Package Hierarchy |
Example Customer Exit IPRM0005 |
Example Customer Exit IPRM0002 (1) |
Example Customer Exit IPRM0002 (2) |
Example Customer Exit IPRM0002 (3) |
Example Function Module MEASUREM_POINT_UPD_PYEAR |
Displaying Maintenance Call Objects |
Displaying Orders or Notifications |
Displaying a Service Entry Sheet |
Displaying Objects for an Outline Agreement |
Scheduling functions |
First-Time Scheduling |
Scheduling a Time-Based Maintenance Plan for the F |
Scheduling a Performance-Based Maintenance Plan fo |
Scheduling a Multiple Counter Plan for the First T |
Rescheduling |
Restarting Scheduling |
Rescheduling a Maintenance Plan |
Canceling Scheduling |
Starting Scheduling in the Current Cycle |
Creating a Maintenance Call Manually |
Changing the Status of a Call |
Adapting a Planned Date Individually |
Scheduling Overview |
Calling Up a Call History |
Changing the Status of a Call |
Displaying a Scheduling Algorithm for a Maintenance Call |
Displaying a Scheduling List |
Displaying a Scheduling Overview from the Maintena |
Displaying a Scheduling Overview Using List Editin |
Direct Display of Graphic Scheduling Overview/Simulation |
Variant Maintenance for Scheduling Overview |
Working with the Graphical Scheduling Overview |
Simulating Changes in the Scheduling Overview |
Shifting a Call Date in the Scheduling Overview |
Changing a Call in the Scheduling Overview |
Maintenance Plan Costing |
Costing Maintenance Plans |
Example of Maintenance Plan Costing |
Status Management |
Displaying Status Information |
Document Flow |
Document Selection |
Displaying Document Flow for Notifications or Orders |
Obtaining Maintenance Contract Info from the Document Flow |
Service Agreements |
Service Contract |
Quantity Contract |
Partner |
Customizing for Partners |
Partner Transfer |
Copying the Partner into the Serial Number |
Creating a Partner for the Technical Object |
Creating a Partner for the Notification |
Creating a Partner for the Order |
Warranties (CS-AG-WA/PM-EQM-SF) |
Warranty |
Master Warranty |
Defining a Warranty Counter |
Creating a Master Warranty |
Warranty Management |
Warranty Check |
Sales Pricing and Quotation Creation |
Quotation Creation Process (CS) |
Quotation Creation (CS) |
Quotation Creation Scenarios (CS) |
Quotation Creation in Customer Service - Scenario 1 (CS) |
Quotation Creation in Customer Service - Scenario 2 (CS) |
Creating a Quotation (CS) |
Processing a Quotation (CS) |
Accepting a Quotation (CS) |
Sales Pricing in the Project System |
Sales Pricing for Project Assigned Customer Inquiries |
Creating Quotations for Customer Projects (PS) |
Sales Pricing in the Project Builder |
Selection Criteria (PS) |
Recording Planned Revenues (PS) |
Processing the Sales Price Basis |
Processing the Sales Price View |
Settings: Sales Pricing and Billing |
Sales Pricing Options |
CS - Customer Interaction |
Customer Interaction Center |
Front Office |
CIC Profile |
Front Office Framework |
Front Office Framework Visible Components |
Call State View |
Contact Search and Display |
Identifying a Contact Manually |
Finding a Contact |
Displaying a Contact |
Creating a Contact |
Cancelling a Search |
Displaying More Information |
Creating a New Contact Person |
Clearing the Fields |
Scripting |
Action Box |
Action Box Usage |
Solution Search |
Application Area |
CIC-Enabled HTML Pages |
Business Data Display |
Displaying a Business Object |
Changing a Business Object |
Finding a Business Object |
Quick Keys |
Component Container |
Front Office Framework Hidden Components |
Toolbar |
Callback Queues |
Creating a Callback |
Processing a Callback |
How R/3 Assigns Status to Callbacks |
CTI |
Selecting a Queue |
Call Center |
Logging |
Hidden Action Box |
Hidden Script |
Front Office Administration |
Agent Administration |
Working with an Organizational Structure |
Agent Settings for SAPphone |
Agent Initialization |
Setting your Work Center Telephone Number |
CTI Queue Definition |
Defining CTI Queues |
DNIS Mapping |
Entering a DNIS Translation |
Scripting Administration |
Maintaining Script Texts |
Creating Script Variables |
Assigning Scripts to Profiles |
Archiving |
Telephony Controls and Work Modes |
CTI Interfaces |
Notifications (CS-CM-SN/PM-WOC-MN) |
Maintenance Notifications (PM-WOC-MN) |
Maintenance Notification |
Malfunction Report |
Maintenance Request |
Activity Report |
User-Specific Notification Types |
Maintenance Processing for Unplanned Tasks |
Service Notifications (CS-CM-SN) |
Service Notification |
Customer Notification |
Activity Report |
Service Request |
User-Specific Notification Types |
Special Functions in the Service Notification |
Entry of Partner Data in a Service Notification |
Transfer of One-Time Customer Data |
Credit Limit Check |
Incoming Calls |
Outgoing Calls |
Task Determination and Notification Monitoring |
Parameters for Task Determination |
Automatic Determination of Tasks |
Example: Automatic Determination of Tasks |
Notification Monitoring |
Monitoring of Response Time |
Service Notifications in the Internet (CS-CM-SN) |
Process Flow (Service Notifications) |
Application Example (Service Notifications) |
Creating, Changing and Displaying a Notification |
Configuration of User Default Values |
Entering a Notification Header Text |
Entering Items |
Data from the Copy Model |
Assignment of a Task List to a Notification |
Cause |
Entering Causes for an Item |
Processing Different Notification Data |
Entering Breakdown Data and Duration |
Specifying a Priority |
Entering Measurement Documents |
Linking a Document From the DMS |
Displaying the Action Log for a Notification |
Displaying Changes in Notifications |
Displaying an Installed Base from the Notification |
Partner |
Customizing for Partners |
Partner Transfer |
Creating a Partner for the Notification |
Calling Up Partner Information |
Reference Object |
Specifying and Changing Reference Objects |
Calling up Object Information |
Time Zones |
Task |
Entering Tasks |
Status Management for Tasks |
Automatic Determination of Tasks |
Example: Automatic Determination of Tasks |
Follow-Up Actions for Tasks |
Activity |
Entering Activities |
Catalog Profile |
Copying Another Catalog Profile |
Changing the Catalog Profile |
Action Box |
Standard Follow-Up Functions (Activities) |
Standard Follow-Up Functions (Tasks) |
Shop Papers for Notifications |
Settings for Printing Shop Papers |
Delta Printing |
Print Programs and Forms |
Technical Properties of Shop Papers |
Printing and Faxing of Shop Papers |
Printing a Maintenance Notification in Full |
Printing a Notification Item |
Printing/Faxing Shop Papers for Several Notifications |
Faxing Shop Papers |
Viewing the Print Log |
Archiving Shop Papers in ArchiveLink |
Downloading a Notification |
Sending of Short Messages Using Paging |
Sending of Messages Using the Internet and SAPoffice® |
Use of Standard Texts |
Putting Notifications in Process |
Assignment of Notifications to Orders |
Worklist for Notifications |
Creating and Processing a Worklist for Notifications |
Deleting of Notifications Including Operations from Order |
Display/Change Operational Assignment of Object List Entries |
Assignment of a Task List to a Notification |
Creating an Order from a Notification in the Background |
Creating an Order Directly from a Notification |
Assigning an Order to a Notification |
Assigning a Notification to an Order |
Creating a Notification for the Order |
Deleting an Assignment Between Notification and Order |
Postponement of Notifications |
Notification Completion |
Notification History |
Completing a Notification Directly |
Completing a Notification from the Order |
Putting a Notification in Process Again |
Entering Technical Findings |
Deletion of Notifications |
Selection of Notifications |
Execution of Functions for Several Notifications |
Creating an Order for Several Notifications |
Selecting Items, Tasks and Activities |
Displaying the Portfolio |
Calling up Graphics |
Document Flow |
Displaying Document Flow for Notifications or Orders |
Document Selection |
Obtaining Maintenance Contract Info from the Document Flow |
Evaluation of Notifications |
Status Management in Notifications |
Displaying a Status |
Assigning System Statuses Automatically |
Setting/Resetting User Status |
Entering Responsibilities (Workflow Connection) |
Solution Database |
Symptom |
Symptom Definition |
Maintaining Descriptions in Multiple Languages |
Defining a Problem Location |
Defining a Problem Damage |
Defining a Problem Cause |
Creating a Link to a Business Object |
Solution |
Solution Definition |
Maintaining Descriptions in Multiple Languages |
Assigning a Task |
Creating an Attachment |
Creating Links Between Symptoms and Solutions |
Setting Focus in Navigation Tree |
Solution Database Search |
Step-by-Step Guide (Wizard) |
User Settings |
Call Management |
Processing of Services |
Service Processing Using a Service Notification |
Service Processing Using a Service Order |
Service Processing Using a Sales Order |
Sales Pricing and Quotation Creation |
Quotation Creation Process (CS) |
Quotation Creation (CS) |
Quotation Creation Scenarios (CS) |
Quotation Creation in Customer Service - Scenario 1 (CS) |
Quotation Creation in Customer Service - Scenario 2 (CS) |
Creating a Quotation (CS) |
Processing a Quotation (CS) |
Accepting a Quotation (CS) |
Sales Pricing in the Project System |
Sales Pricing for Project Assigned Customer Inquiries |
Creating Quotations for Customer Projects (PS) |
Sales Pricing in the Project Builder |
Selection Criteria (PS) |
Recording Planned Revenues (PS) |
Processing the Sales Price Basis |
Processing the Sales Price View |
Settings: Sales Pricing and Billing |
Sales Pricing Options |
Returns and Repairs Processing (CS) |
Repair Order |
Serviceable Material |
Service Product |
Actions for Managing Repairs Processing |
Repair Procedure |
Material Determination in the Repair Order |
Statuses in the Repair Order |
Serial Number Handling in Repairs Processing |
Worklists in Repairs Processing |
Pricing and Billing the Repair Order |
Resource-Related Billing for the Repair Order |
Fixed Rate Billing for the Repair Order |
Creating a Repair Order with a Service Product |
Creating a Repair Order without a Service Product |
Posting Goods Receipt for Serviceable Materials |
Advance Shipment Process |
Advance Shipment |
Creating a Service Notification for Advance Shipme |
Creating a Service Order for Advance Shipment |
Status: Advance Shipment |
Service Processing Using Sales Order With Service Item |
Service Product |
Configurable Service Product |
Automatic Creation of Equipment |
Automatic Creation of Configurable Equipment |
Creating a Master Equipment |
Creating a Material Master for a Service Product |
Creating/Processing a Service Product |
Creating a Sales Order With Service Product |
Creating a Sales Order with Configurable Service Product |
Copying Configuration Data in Service Processing |
Controlling for Services |
Profitability Analysis for Services |
Controlling for a Service Order |
Controlling for a Service Contract |
Controlling for a Project |
Controlling With a Spare Part Order |
Differentiation of Cost Elements |
Orders (CS-SE/PM-WOC-MO) |
Order Types |
Maintenance Order |
Service Order |
Investment Order |
Calibration Order |
Refurbishment Order |
Spare Parts Order |
Order Processing: Internal Processing |
Creation of an Order |
Use of Default Values for the Order |
Creating an Order |
Creating an Order for the Notification |
Creating an Order Directly from a Notification |
Creating an Order and Notification Together |
Detach/Replace Header Notification of Order |
Creating an Order with Different Planning Plant |
Creating an Investment Order |
Creation of a Calibration Order |
Calling Up the Initial Screen for Creating an Order |
Calling Up an Order in Change Mode |
Calling Up an Order in Display Mode |
Worklist for Notifications |
Creating and Processing a Worklist for Notifications |
Deleting of Notifications Including Operations from Order |
Display/Change Operational Assignment of Object List Entries |
Assignment of a Task List to a Notification |
Planning of an Order |
Establishment of Reference Object Data |
Operation |
Use of Operations and Sub-Operations |
Description of the Operations |
Describing an Operation |
Control Key |
Work Center |
Use of Performing Work Centers in the Operation |
Materials Planning |
Requirements Planning |
Change of Purchase Requisition |
Work Scheduling Using Bills of Material |
Scheduling and Displaying Bill of Material Components |
Find by Replacement Equipment/-Components |
Find Material Using Classes |
Material Where-Used List |
Specifying an Assembly |
Planning Stock Material |
Planning Non-Stock Material |
Planning Variable-Size Items |
Planning Material Using a Description |
Displaying, Changing and Deleting Material |
Purchase Order for Material Using an External Procurement System |
Open Catalog Interface (OCI) |
Transfer a PReq to an External Procurement System |
Personnel Planning |
Settlement Rule |
Creating or Generating a Settlement Rule |
Settlement Receiver |
Object List |
Editing the Object List for an Order |
Display/Change Operational Assignment of Object List Entries |
Scheduling |
Scheduling Data |
Changing Scheduling Data |
Scheduling an Order |
Copying Project Dates as Basic Order Dates |
Displaying and Creating Dates |
Working with Task Lists |
Using Task Lists |
Selecting Operations for a Task List |
Selection of Operations |
Copying Task List Default Values |
Selecting a Task List |
Changing and Displaying a Task List |
Selecting a General Task List |
Assignment of a Task List to a Notification |
Use of Service Specifications |
Costs |
Estimation of Costs |
Estimation of Planned Costs |
Additional Planning Functions |
Use of Relationships |
Relationship |
Networking Orders Using Relationships |
Creating Relationships Using the Graphics Function |
Creating Relationships Using the List Function |
Displaying, Changing and Deleting Relationships |
Creating Operations for Relationships Using the Graphics Functio |
Performing a Loop Analysis |
Shutdown Planning with External Systems |
Order Hierarchy |
Creating and Displaying a Sub-Order |
Use of Order Assignments |
Assignment to Profit Centers |
Assigning an Order to a Revision |
Assigning an Order to a Project |
Assigning an Order to an Investment Program Position |
Assigning an Order to Funds Management |
Assigning an Order to a Real Estate Object |
Assigning an Order to a Joint Venture |
Execution Factor |
Changing an Execution Factor |
Use of User Data |
Entering User Data |
Budget Management |
Use of Production Resources/Tools |
Assigning PRTs to an Operation |
Deleting PRTs from an Operation |
Scheduling PRTs |
Using Quantity Management for PRTs |
Using Status Management for PRTs |
Capacity Planning |
Capacity Planning in Customer Service and Plant Maintenance |
Partner |
Customizing for Partners |
Partner Transfer |
Entering Partner Data |
Control of an Order |
Material Availability Check |
Checking Stock Material Availability |
Availability Check for PRTs |
Checking Availability of PRTs |
Order Release |
Releasing an Order |
Putting an Order in Process |
Loading Order Data from the R/3 System onto PC |
Shop Papers for Orders |
Settings for Printing Shop Papers |
Delta Printing |
Print Programs and Forms |
Technical Properties of Shop Papers |
Printing and Faxing of Shop Papers |
Printing Shop Papers |
Printing Shop Papers for Several Orders |
Delta Printing |
Calling Up a Print Preview and Print Log |
Faxing Shop Papers |
Displaying and Archiving Shop Papers |
Sending of Messages Using the Internet and SAPoffice® |
Sending of Short Messages Using Paging |
Use of Standard Texts |
Execution of an Order |
Use of Stock and Non-Stock Material |
Withdrawing Stock Material |
Displaying Goods Movements |
Find by Replacement Equipment/-Components |
Material Where-Used List |
Completion of an Order |
Completing an Order |
Completion Confirmations (CS-SE-CON/PM-WOC-JC) |
Completion Confirmation |
Entry of Completion Confirmations for Orders |
Entry Options |
Overall Completion Confirmation |
Using the Overall Completion Confirmation |
Individual Setting of Overall Completion Confirmation |
Data for the Operation |
Screen Areas for Confirmation Data |
Individual Time Confirmation |
Individual Time Confirmation Using Order/Operation Number |
Individual Time Confirmation Using Confirmation Number |
Individual Time Confirmation for a Standing Order |
Collective Time Confirmation |
Using the Collective Time Confirmation with Selection |
Using the Collective Time Confirmation Without Selection |
Using the Pool Function |
Proposing Actual Data |
Time Sheet |
PDC Systems |
Time Completion Confirmation |
Confirming Time Data |
Entering a Completion Confirmation for Individual Capacities |
Entering General Data on Attendance and Absence |
List Entry of Time and Additional Data in Time Management |
Time Collation |
Confirmation of Material Used |
Confirming Material Used |
Entering Used Material in Inventory Management |
Confirmation of Measurement and Counter Readings |
Entering Measurement and Counter Readings |
Confirmation of Installation and Dismantling Information |
Confirming Installation/Dismantling Information |
Goods Receipt for Refurbished Material |
Technical Completion Confirmation |
Entering Notification Data Valid for the Whole Order |
Entering Notification Data Valid for the Order |
Entering Notification Data for an Object in the Object List |
Assigning an Existing Notification and Confirming Data |
When are Notification Screens Ready for Input? |
Operation Notification or Header Notification? |
Confirmation of Services |
Confirming Services |
Confirmation of External Services or External Material |
Cancellation of a Time Completion Confirmation |
Canceling a Completion Confirmation with Known Number |
Canceling a Completion Confirmation with Unknown Number |
Display of Completion Confirmations |
Displaying Completion Confirmations for an Order |
Displaying Completion Confirmations Generally |
Processing of Incorrect Completion Confirmations |
Cost Determination and Display of Actual Costs |
Accounting Indicator in the Completion Confirmation |
Displaying Key Figure Values |
Example of Key Figure Value Display |
Decoupling of the Completion Confirmation Processes |
Resource-Related Billing |
Dynamic Items |
Further Settings for Resource-Related Billing |
Billing Process (CS) |
Resource-Related Billing (CS) |
Billing Scenarios |
Billing - Scenario 1 (CS) |
Billing - Scenario 2 (CS) |
Billing - Scenario 3 (CS) |
Billing - Scenario 4 (CS) |
Billing - Scenario 5 (CS) |
Billing - Scenario 6 (CS) |
Reposting the Accounting Indicator |
Billing Process (PS) |
Billing - Scenario 7 (PS) |
Processing the Expenditure View |
Editing the Sales Price View |
Settings: Sales Pricing and Billing |
Billing Options |
Billing Request |
Creating Billing Requests |
Changing Billing Requests |
Canceling a Billing Request |
Technical Completion of an Order |
Performing a Technical Completion |
Canceling a Technical Completion |
Settlement of an Order |
Settling an Order and Order Group |
Settlement: Example |
Creating an Order Group for the Settlement |
Creating a Selection Variant for Collective Settlement |
Displaying Costs |
Business Completion of an Order |
Performing a Business Completion |
Canceling a Business Completion |
Issuing the System Status “Not Executed” |
Display and Processing of Special Order Data |
Material Where-Used List |
Screen Monitoring with Traffic Light Display |
Display of the Action Log |
Document Flow |
Document Selection |
Displaying Document Flow for Notifications or Orders |
Obtaining Maintenance Contract Info from the Document Flow |
System Status for Orders |
Setting a User Status |
Processing Orders Collectively |
Working with Hand-Held Devices |
Hardware and Software Used |
Function Modules Used |
Possible Errors |
Order Processing: External Processing |
Processing with an External Company as Work Center |
Processing with an Individual Purchase Order |
Processing with Service Specifications |
Processing Operations Externally |
Order Processing: Refurbishment of Repairable Spares |
Repairable Spare |
Creating a Refurbishment Order |
Posting a Goods Receipt for Refurbished Material |
Posting a Goods Issue for Material to be Refurbished |
Capacity Planning in Customer Service and Plant Maintenance |
Capacity Requirements Planning in Customer Service (CS-SE) |
Process for Capacity Requirements Planning in Customer Service |
Reconciliation of Capacity and Scheduling |
Inclusion of External Operations in Scheduling |
Consideration of Shift Breaks when Planning |
Available Capacity Versions in the Work Center |
Consideration of Existing Capacity Loads |
Capacity Load Records for the Production Work Center |
Calling Up Planning Boards |
Creation of Employee Requirements Records (Splits) |
Splitting and Scheduling an Individual Operation |
Creating Employee Requirements Records Automatically Using the S |
Changing Employee Requirements Records Created Automatically |
Dispatching of Requirements |
Deallocation of Requirements |
Deallocating Individual Operation Splits in the Order |
Change of the Order |
Display and Change of the Available Capacity |
Graphical Monitor |
Capacity Planning in Plant Maintenance (PM-WOC-CP) |
Process for Capacity Requirements Planning in Plant Maintenance |
Reconciliation of Capacity and Scheduling |
Inclusion of External Operations in Scheduling |
Consideration of Shift Breaks when Planning |
Available Capacity Versions in the Work Center |
Consideration of Existing Capacity Loads |
Capacity Load Records for the Production Work Center |
Calling Up Planning Boards |
Creation of Employee Requirements Records (Splits) |
Splitting and Scheduling an Individual Operation |
Creating Employee Requirements Records Automatically Using the S |
Changing Employee Requirements Records Created Automatically |
Dispatching of Requirements |
Deallocation of Requirements |
Deallocating Individual Operation Splits in the Order |
Change of the Order |
Display and Change of the Available Capacity |
Graphical Monitor |
CS-SDL Interface (CS-SE-SD) |
External Scheduling |
External Scheduling in the Order |
External Scheduling in the Completion Confirmation |
External Scheduling in Maintenance Planning |
External Scheduling in the Graphical Monitor |
Notes on Function Modules |
Function Module PM_ORDER_EXTERN_SCHED_DIALOG |
Function Module PM_ORDER_EXTERN_SCHED_DEFAULT |
Function Module PM_ORDER_EXTERN_SCHED_APPOINT |
Function Module PM_ORDER_EXTERN_BOOK_DEFAULT |
Function Module READ_WORKLOAD |
Function Module PM_ORDER_EXTERN_MASTER_DATA |
Scheduling an Order Externally |
Completion Confirmations (CS-SE-CON/PM-WOC-JC) |
Completion Confirmation |
Entry of Completion Confirmations for Orders |
Entry Options |
Overall Completion Confirmation |
Using the Overall Completion Confirmation |
Individual Setting of Overall Completion Confirmation |
Data for the Operation |
Screen Areas for Confirmation Data |
Individual Time Confirmation |
Individual Time Confirmation Using Order/Operation Number |
Individual Time Confirmation Using Confirmation Number |
Individual Time Confirmation for a Standing Order |
Collective Time Confirmation |
Using the Collective Time Confirmation with Selection |
Using the Collective Time Confirmation Without Selection |
Using the Pool Function |
Proposing Actual Data |
Time Sheet |
PDC Systems |
Time Completion Confirmation |
Confirming Time Data |
Entering a Completion Confirmation for Individual Capacities |
Entering General Data on Attendance and Absence |
List Entry of Time and Additional Data in Time Management |
Time Collation |
Confirmation of Material Used |
Confirming Material Used |
Entering Used Material in Inventory Management |
Confirmation of Measurement and Counter Readings |
Entering Measurement and Counter Readings |
Confirmation of Installation and Dismantling Information |
Confirming Installation/Dismantling Information |
Goods Receipt for Refurbished Material |
Technical Completion Confirmation |
Entering Notification Data Valid for the Whole Order |
Entering Notification Data Valid for the Order |
Entering Notification Data for an Object in the Object List |
Assigning an Existing Notification and Confirming Data |
When are Notification Screens Ready for Input? |
Operation Notification or Header Notification? |
Confirmation of Services |
Confirming Services |
Confirmation of External Services or External Material |
Cancellation of a Time Completion Confirmation |
Canceling a Completion Confirmation with Known Number |
Canceling a Completion Confirmation with Unknown Number |
Display of Completion Confirmations |
Displaying Completion Confirmations for an Order |
Displaying Completion Confirmations Generally |
Processing of Incorrect Completion Confirmations |
Cost Determination and Display of Actual Costs |
Accounting Indicator in the Completion Confirmation |
Displaying Key Figure Values |
Example of Key Figure Value Display |
Decoupling of the Completion Confirmation Processes |
Cross-Application Time Sheet (CATS) |
Time Recording Scenarios and User Interfaces for the Cross-Appli |
Task Type, Component, and Level |
Example: Distribution of Working Time for One Day |
Example: Recording for Whole Days |
User Interfaces |
CATS classic |
Recording Working Times in CATS classic |
Data Entry View |
The Data Entry View, Release View, and Variable View |
Default Values for Sender Cost Center and Activity Type |
Worklist |
Creating Personal Templates |
Sorting and Merging of Account Assignment Rows |
Example: Merging of Account Assignment Rows |
Customizing the Data Entry View |
Changing the Data Entry Period |
Displaying the Weekday or Date |
Changing the Position of Columns |
Hiding and Reducing Columns |
Showing and Enlarging Columns |
Saving Your Personal Column Settings |
Data Entry |
Calling CATS classic for One Personnel Number |
Calling CATS classic Single Entry for Several Personnel Numbers |
Calling CATS classic List Entry for Several Personnel Numbers |
Record Working Times |
Resetting Entries |
Copying Rows |
Splitting Rows |
Copying Working Time Attributes from the Previous Period |
Distributing Hours Over Several Days in a Period |
Displaying Days Off |
Copying Information from the Worklist |
Canceling Approved Records |
Changing Rejected Records |
Branching to Trip Costs and Material Withdrawals |
Posting a Material Withdrawal |
Entering Basic Trip Data |
Entry of Additional Information |
Entering a Short Text for a Record |
Entering a Long Text for a Record |
Entering Information on a Confirmation |
System Checks and Messages During Data Entry |
Checking Your Entries |
Processing Errors and Warnings |
Release of Data |
Releasing Data on Saving |
Releasing Data Using the Release View |
Information on Working Times Recorded |
Obtaining Information on Icons and Colors |
Obtaining Information on the Processing Status, Document Number, |
Calling the Variable View |
Displaying the Short Text |
Displaying the Long Text |
Displaying Confirmation Information |
Displaying the Predecessor of a Data Record |
Displaying Detailed Information |
Displaying Detailed Information on Working Time Attributes |
Displaying Follow-on Documents and Outstanding Postings |
Settings and Customizing |
Customizing Settings for Data Entry Profiles |
Prerequisites for Time Sheet Users |
Implementing User Parameters |
Assigning an SAP User ID to a Personnel Number |
CATS regular |
Recording Working Times in CATS regular |
Example: Recording Working Times |
Data Entry Screen |
Default Values for Sender Cost Center and Activity Type |
Worklist |
Creating Personal Templates |
Sorting and Merging of Account Assignment Rows |
Example: Merging of Account Assignment Rows |
Data Entry |
Changing the Data Entry Period |
Selecting a Data Entry Profile |
Finding Working Time Attributes |
Switching Between Weekday Display and Date Display |
Entering Information on a Confirmation |
Entering Clock Times |
Displaying the Processing Status and Rejection Reason |
Copying Data from the Previous Period |
Copying Data from the Worklist |
Data Checks |
Printing Time Sheets |
Settings and Customizing |
Customizing Settings for Data Entry Profiles |
Prerequisites for Time Sheet Users |
Implementing User Parameters |
Assigning an SAP User ID to a Personnel Number |
CATS for service providers |
Recording of Working Times with CATS for Service Providers |
Data Entry Screen |
Global Settings (Customizing) |
Personal Settings (Automatic) |
Personal Settings (Manual) |
Data Entry |
Recording Working Times |
Entering Working Time for Your Own Personnel Number |
Entering Working Time for Other Personnel Numbers |
Entering a Sender Cost Center |
Entry of Detailed Information |
Copying Rows |
Entry of Long Texts |
Undoing Actions |
Utilities |
Infocenter |
My Account Assignments |
Calendar Functions |
History/Worklist Screen Area |
History |
Copying Data Records |
Changing Data Records |
Deleting Data Records |
Document Flow |
Worklist |
Copying Information |
Clipboard |
Displaying Travel Expenses |
Posting a Material Withdrawal |
Default Values for Sender Cost Center and Activity Type |
Data Checks |
Checking Data and Processing Messages |
Release of Data |
Releasing Data in the Clipboard |
Settings |
Prerequisites for Time Sheet Users |
Assigning an SAP User ID to a Personnel Number |
CATS notebook |
Recording Working Times in CATS notebook |
Data Entry |
Selecting a Data Entry Period |
Selecting Working Time Attributes |
Using Filters in Picklists |
Creating Personal Templates |
Sorting and Merging of Account Assignment Rows |
Example: Merging of Account Assignment Rows |
Entering Times |
Deleting Times |
Copying or Moving Rows |
Using the Detail View |
Entering Long Texts |
Saving Data |
Data Checks |
Release of Data |
Synchronization |
Handling of Conflicts |
Online/Offline Conflict |
Offline/Offline Conflict |
Error Handling |
Message Processing |
Processing Messages |
Installation |
Settings in SAP R/3 |
Designating CATS notebook for Installation |
Preparations for the Notebook |
Installing CATS notebook |
Customizing |
General Customizing for the Cross-Application Time Sheet |
Special Settings for CATS notebook |
Configuration of Field Selections |
Field Selections for the Data Entry Area |
Creating the OCA Screen Area |
Creating the CATS_OFFLINE Field Catalog |
Linking a Screen Area to a Field Catalog |
Selecting Fields |
Linking Data Entry Profiles to Field Selections |
Field Selections for the Detail View |
Creating the OCB Screen Area |
Creating the CATS_OFFLINE_DETAIL Field Catalog |
Linking a Screen Area to a Field Catalog |
Selecting Fields |
Scheduling Synchronization of Static Objects |
Defining the Period for the Target Hours |
Specifying a Period for Data Storage |
Creating and Distributing HTML Documentation |
Matching Customer Database Fields |
User Settings for CATS notebook |
Linking a Personnel Number to a User Name |
Linking a User to a Data Entry Profile |
Assigning Authorization for Data Synchronization |
Enhancements and Interfaces |
SAP Enhancements in SAP R/3 |
General SAP Enhancements for the Cross-Application Time Sheet |
Supplying Picklists Using the Worklist |
SAP Enhancements Specifically for CATS notebook |
Enhancements to Picklists for CATS notebook |
The MYCATS01 SAP Enhancement |
Customer-Specific Picklist (Example) |
Sending Customer-Specific Tables or Standard Texts to CATS noteb |
The MYCATS02 SAP Enhancement |
Entering Long Texts (Example) |
Changing or Supplementing Working Time Data During Transfer to S |
SAP Enhancement MYCATS03 |
Filter and Supplement Synchronization Messages |
The MYCATS04 SAP Enhancement |
Java Interfaces in CATS notebook |
Customer-Specific Data Checks (ITimeSheetChecker) |
The checkRecord Method |
The IRecordReadOnly Interface |
The ITimeSheetReader Object |
Locking a Cost Center (Example) |
Checking the Number of Hours Recorded (Example) |
Customer-Specific Texts in the Data Entry Area (IcolumnModelCust |
The isActive Method |
The getReferenceColumnId Method |
The getColumnDisplayWidth Method |
The getCellValue Method |
The getMaxLength Method |
The getColumnTitle Method |
The ITableReadOnly Interface |
Customer-Specific Column for Texts on WBS Elements (Example) |
Customer-Specific Picklists (IPicklistCustomer) |
The getColumnId Method |
The getPicklistValues Method |
The getColumnTitle Method |
The IRecordReadWrite Interface |
The ITableReadWrite Interface |
Customer-Specific Picklist for WBS Element (Example) |
Controlling the Synchronization of the Picklists (ISynchronizati |
The getObjectName Method |
The handleInboundContainer Method |
The DatabaseCustomer Class |
Controlling the Synchronization of Picklists (Example) |
Adding Customer-Specific Services |
The ICustomerService Interface |
Adding a Report (Example) |
Activating Java Enhancements (IEnhancement Provider) |
Publishing Customer-Specific Enhancements |
Changing User Interface Texts in CATS notebook |
Customizing Column Headers (Example) |
Reporting |
Model Report (CATS_REPORT_01) |
Customer Reports |
Selecting Fields for Reports |
The ApplicationReader Class |
The ITimeSheetReader Interface |
The IPicklist Interface |
CATS instant |
CATS instant: Technical information |
CATS calendar |
CATS calendar: Technical Information |
CATS phone |
CATS phone: Technical Information |
Overview: Technical Details |
Approval Procedure |
Issuing Approvals |
Approve Working Times |
Approve Working Times and Trip Costs |
Time Sheet: Approving Times |
Workflow: Issuing Approvals (CA-TS) |
Approving Data Using SAP Business Workflow |
Technical Implementation of the SAP Business Workflow for Issuin |
Preparation and Customizing of the Approval Workflow |
Using and Linking to Application Functions |
Transfer of Time Sheet Data to the Target Components |
General Information |
Data Transfer to All Components |
Using Target Hours |
Showing or Hiding Target Hours |
Copying Target Hours |
Documenting Remaining Hours |
Data Transfer to Controlling (CO) |
Transfer to Controlling |
Entry of Statistical Key Figures |
Time Sheets in Cost Object Controlling |
Actual Cost Determination for Time Sheet Hours |
Data Transfer to Plant Maintenance/Customer Service (PM/CS) |
Transfer to Plant Maintenance/Customer Service |
PS/PM/CS: Creating an Index for Table AFRU |
PS/PM/CS: Postprocessing Transferred Data |
Data Transfer to Project System (PS) |
Transfer to Project System |
PS/PM/CS: Creating an Index for Table AFRU |
PS/PM/CS: Postprocessing Transferred Data |
Data Transfer to Materials Management (MM-SRV) |
Master Data Maintenance for External Employees |
Service Entry with Reference to an Operation |
Data Transfer to Human Resources (HR) |
Transfer to Human Resources |
Immediate Transfer to HR |
Entry of Attendances and Absences for HR Time Management |
Extended Functions for Users of HR Time Management |
Extended Checks for Users of HR Time Management |
Determining a Different Payment |
Entry of Employee Remuneration Information |
For Users of HR: Cost Accounting Scenarios |
Assignment of Personnel Costs to the Master Cost Center |
Assignment of Personnel Costs to the Receiver Object |
Assignment of Personnel Costs to the Sender |
Activity Allocation Between Master and Sender Cost Center |
Reorganization of Interface Tables |
Reorganizing Interface Tables |
Information System |
Processing Status |
Reports: Information on Time Sheet Data |
Display Working Times |
Display Working Times and Tasks |
Display Working Times and Tasks: Display Details |
Displaying Time Sheet Data |
Displaying Reports |
Displaying Records Using the Document Display Report |
Time Sheet: Time Leveling (RCATSCMP) |
Examples: Checking Time Sheets |
Time Sheet Data Archiving |
Technical Background Information |
The Database Table for the Time Sheet (CATSDB) |
The Interface Tables for the Time Sheet |
Processing Status |
Cancelation of Time Sheet Data |
Example: Recording Attendances for Human Resources |
SAP Enhancements and Business Add-Ins |
Assignment of Authorizations |
Example: HR Authorizations for Entering Data in the Time Sheet |
Billing |
Periodic Billing |
Resource-Related Billing |
Dynamic Items |
Further Settings for Resource-Related Billing |
Billing Process (CS) |
Resource-Related Billing (CS) |
Billing Scenarios |
Billing - Scenario 1 (CS) |
Billing - Scenario 2 (CS) |
Billing - Scenario 3 (CS) |
Billing - Scenario 4 (CS) |
Billing - Scenario 5 (CS) |
Billing - Scenario 6 (CS) |
Reposting the Accounting Indicator |
Billing Process (PS) |
Billing - Scenario 7 (PS) |
Processing the Expenditure View |
Editing the Sales Price View |
Settings: Sales Pricing and Billing |
Billing Options |
Billing Request |
Creating Billing Requests |
Changing Billing Requests |
Canceling a Billing Request |
Static Billing |
PM/CS - Plant Maintenance & Customer Service: Workflow Scenarios |
Maintenance Notifications (PM-WOC-MN) |
Processing of a Maintenance Notification (PM-WOC-MN) |
Technical Realization (PM-WOC-MN) |
Process for Workflow Template WS20000317 |
Preparation and Customizing (PM-WOC-MN) |
Operation and Link to Application Functions (PM-WOC-MN) |
Completion of a Task (PM-WOC-MN) |
Technical Realization (PM-WOC-MN / Completing a Task) |
Process for Workflow (PM-WOC-MN / Completing a Task) |
Preparation and Customizing (PM-WOC-MN / Completing a Task) |
Operation/Link to Application Functions (PM-WOC-MN/Complete Task |
Processing an Outstanding Maintenance Notification (PM-WOC-MN) |
Technical Realization (PM-WOC-MN / Outstanding PM Notification) |
Object Type BUS2038 (Maintenance Notification) |
Standard Task TS00008314 (Process Outstanding PM N |
Workflow Template WS00200065 (PM: Processing a Notification) |
Steps in a Workflow |
Preparation and Customizing (PM-WOC-MN / Outstanding Maintenance |
Processing the Organizational Structure |
Perform Task-Specific Customizing |
Activate Event-Receiver Linkage |
Operation and Link to Application Functionality (P |
Processing an "In Process" Maintenance Notification (PM-WOC-MN) |
Technical Realization (PM-WOC-MN / PM Notification in Process) |
Object Type BUS2038 (PM Notification) |
Standard Task TS00008314 (PM Task Process Notifica |
Workflow Template WS00200095 (PM: Putting a Notification in Proc |
Steps in a Workflow |
Preparation and Customizing (PM-WOC-MN / Maintenance Notificatio |
Processing the Organizational Structure |
Perform Task-Specific Customizing |
Activate Event-Receiver Linkage |
Operation and Link to Application Functionality (P |
Completing a Maintenance Notification (PM-WOC-MN) |
Technical Realization (PM-WOC-MN / Completing PM Notification) |
Object Type BUS2038 (Maintenance Notification) |
Standard Task TS00008316 (Complete) |
Workflow Template WS00200075 (PM: Completing a Notification) |
Steps in a Workflow |
Preparation and Customizing (PM-WOC-MN / Completing a Maintenanc |
Processing the Organizational Structure |
Perform Task-Specific Customizing |
Activate Event-Receiver Linkage |
Operation and Link to Application Functionality (P |
Maintenance and Service Orders (PM-WOC-MO / CS-SE) |
Purchase Order Change (PM-WOC-MO / CS-SE) |
Technical Realization (PM-WOC-MO / CS-SE) |
Preparation and Customizing (PM-WOC-MO / CS-SE Purchase Order Ch |
Operation & Link to Application Functions (PM-WOC-MO / CS-SE Pur |
Notifying the Order Creator(PM-WOC-MO) |
Technical Realization (PM-WOC-MO / Notification of the Order Cre |
Object Type BUS2007 (Maintenance Order) |
Standard Task TS20000004 (PMO Order Created) |
Standard Task TS20000005 (PMO Order Released) |
Standard Task TS20000006 (PMO Order Completely Con |
Standard Task TS20000007 (PMO Order Technically Co |
Standard Task TS20000031 (Business Completion for |
Workflow Template WS20000021 (PMO Author) |
Scenario Procedure |
Preparation and Customizing (PM-WOC-MO / Notification of Order C |
Processing the Organizational Structure |
Performing Task-Specific Customizing |
Activating Event-Receiver Linkage |
Operation and Link to Application Functionality (P |
Notifying the Employee Responsible (PM-WOC-MO) |
Technical Realization (PM-WOC-MO / Notification of the Employee |
Object Type BUS2007 (Maintenance Order) |
Standard Task TS20000064 (PMO Order is Released by |
Workflow Template WS20000014 (PM: PMO Maintenance Planner) |
Scenario Procedure |
Preparation and Customizing (PM-WOC-MO / Notification of Employe |
Processing the Organizational Structure |
Performing Task-Specific Customizing |
Activate Event-Receiver Linkage |
Operation and Link to Application Functionality (P |
Notifying the Work Centers Involved (PM-WOC-MO) |
Technical Realization (PM-WOC-MO / Notification of Work Centers |
Object Type AFVC_PM (Maintenance Order Operation) |
Standard Task TS20000015 (PMO Order Released) |
Standard Task TS20000056 (PMO Operation Completely |
Standard Task TS20000016 (PMO Operation Completely |
Workflow Template WS20000031 (PMO Operation) |
Scenario Procedure |
Preparation and Customizing (PM-WOC-MO / Notification of Work Ce |
Processing the Organizational Structure |
Performing Task-Specific Customizing |
Activate Event-Receiver Linkage |
Operation and Link to Application Functionality (P |
Service Notifications (CS-PM-SN) |
Processing of a Service Notification (CS-CM-SN) |
Technical Realization (CS-CM-SN) |
Process for Workflow Template WS20000318 |
Preparation and Customizing (CS-CM-SN) |
Operation and Link to Application Functions (CS-CM-SN) |
Completion of a Task (CS-CM-SN) |
Technical Realization (CS-CM-SN / Completing a Task) |
Process for Workflow (CS-CM-SN / Completing a Task) |
Preparation and Customizing (CS-CM-SN / Completing a Task) |
Operation and Link to Application Functions (CS-CM-SN / Completi |
Processing an Outstanding Service Notification (CS-CM-SN) |
Technical Realization (CS-CM-SN / Outstanding Service Notificati |
Object Type BUS2080 (Service Notification) |
Standard Task TS00008336 (Process Outstanding Serv |
Workflow Template WS00200096 (Processing a Service Notification) |
Steps in a Workflow |
Preparation and Customizing (CS-CM-SN / Outstanding Service Noti |
Processing the Organizational Structure |
Perform Task-Specific Customizing |
Activate Event-Receiver Linkage |
Operation and Link to Application Functionality (P |
Processing a Service Notification in Process (CS-CM-SN) |
Technical Realization (CS-CM-SN / Service Notification in Proces |
Object Type BUS2080 (Service Notification) |
Standard Task TS00008336 (Process Service Notifica |
Workflow Template WS00200099 (Putting a Service Notification in |
Steps in a Workflow |
Preparation and Customizing (CS-CM-SN / Service Notification in |
Processing the Organizational Structure |
Perform Task-Specific Customizing |
Activate Event-Receiver Linkage |
Operation and Link to Application Functionality (P |
Completing a Service Notification (CS-CM-SN) |
Technical Realization (CS-CM-SN / Completing a Service Notificat |
Object Type BUS2080 (Service Notification) |
Standard Task TS00008338 (Complete Service Notific |
Workflow Template WS00200098 (Completing a Service Notification) |
Steps in a Workflow |
Preparation and Customizing (CS-CM-SN / Completing a Service Not |
Processing the Organizational Structure |
Perform Task-Specific Customizing |
Activate Event-Receiver Linkage |
Operation and Link to Application Functionality (P |
SAP ArchiveLink - Storage Scenarios PM |
Storage of outgoing documents (PM-WOC-MO) |
Business Background (PM-WOC-MO) |
Storage of Incoming Documents (PM-WOC-MO) |
Business Background (PM-WOC-MO) |
Process Flow for Storage for Subsequent Entry (PM-WOC-MO) |
Storage of Incoming Documents (PM-SMA-SC) |
Business Background (PM-SMA-SC) |
Process Flow for Storage for Subsequent Entry (PM-SMA-SC) |
Storing Outgoing Documents (PM-SMA-SC) |
Business Background (PM-SMA-SC) |
Storage of Incoming Documents (PM-WOC-MN) |
Business Background (PM-WOC-MN) |
Process Flow for Storage for Subsequent Entry (PM-WOC-MN) |
Storage of outgoing documents (PM-WOC-MN) |
Business Background (PM-WOC-MN) |
PM/CS - Data Transfer in Plant Maintenance and Customer Service |
PM/CS: Data Transfer |