Entering content frameProcess documentation Creating a Credit Memo / Debit Memo Locate the document in its SAP Library structure

Process Flow

When you create a credit or debit memo, you can refer to an invoice or a credit memo request. You can either refer to all items, or select only certain items or a certain quantity.

Select the credit memo request procedure if you want to use the release process in order processing.

For further information on credit memo requests, see the Structure link Complaints unit in order processing.

 

The following figure shows the options available when processing credit memos.

This graphic is explained in the accompanying text

 

 

Note

When you create a credit or debit memo, you must specify the date on which services are rendered. This is because credit or debit memos can refer to previous business transactions, and the taxes in the debit or credit memos must be determined according to the tax situation at the time the services were rendered.

 

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