Entering content frameProcedure documentation Updating a Customer Hierarchy Locate the document in its SAP Library structure

Use

If you change data in a customer master record (for example, the pricing indicator) that is already assigned as part of a customer hierarchy, the system does not automatically update the data in the hierarchy assignments. You must update the customer hierarchy in the next call up.

You have two options:

Updating of part of a hierarchy is quicker and puts less strain on the system.

When updating the whole hierarchy, all valid customers in the customer hierarchy on one date are updated. The customer data, that cannot be displayed on the screen during processing, as there is less space for displaying on the entry screen, is also updated.

Prerequisites

You reach Customer Hierarchy Maintenance.

Update the subhierarchy

  1. Select the highest customer whose data you would like to update.
  2. Choose Hierarchy ® Update ® Subhierarchy.

The marked customer and all subordinate customers are updated.

Update the whole hierarchy

  1. Set the cursor in the overview tree.
  2. Choose Hierarchy ® Update ® All.

The system confirms that all assignments were updated.

 

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