Several other specific customizing steps are necessary for this workflow template in addition to the general customizing that is necessary to make sure that the workflow system functions correctly.

You have carried out the general customizing for SAP Business Workflow.

In the "POS Goods Movements Control " section of Customizing for POS Interface, you define whether you use "old" workflow exception processing (single-step tasks) or "new" workflow exception processing (workflow template), or whether you want to completely deactivate workflow exception processing.

Here, you can also define whether the system handles exceptions for goods receipts for PO items for which the "Delivery complete" indicator has been selected by triggering workflow, or whether the quantity is to be posted directly providing the quantity requirements (such as tolerances) are met.

You choose Workflow ® Store goods receipt to find the Customizing activities generated for old and new workflow exception processing. You can use these Customizing activities to perform task-specific Customizing for both workflow solutions. At this point, you can use the organizational plan to assign the person responsible for processing the exception.