Using and Linking to the Application Functions (SD (SAP Library - Sales and Distribution (SD) Workflow Scenarios)

Using and Linking to the Application Functions (SD-SLS-OA)

Prerequisites

You have created the link to the workflow (see application-specific Customizing), created a master contract, and assigned the lower level contracts to the master contract.

Process Flow

Change a field in the master contract for which there is a rule in the referencing procedure (Customizing for master contracts).

This triggers the changed event for business object BUS2094 (master contracts) and initiates the workflow template WS20000049.

The workflow template WS2000048 is called up for each lower level contract related to the changed master contract.

The system implements the standard task TS20000140 (change in background) for all the lower level contracts:

The system calls up standard task TS20000141 (implement change online) for all lower level contracts that cannot be changed in the background (change failed event for object type BUS2094).
The person who changed the master contract receives a work item in their inbox. The employee can change the lower level contract directly from the inbox using the information displayed in another window about the changes made in the master contract. The whole workflow finishes if all the lower level contracts are changed.
The system calls up task TS20000409 (background change of customer contract) for all lower level contracts that contain a temporary error (blocked by processing). After a certain time span, which has been defined in Customizing for workflows, the system tries to change the lower level contracts in the background again. The workflow is complete once all the lower level contracts have been changed. If the system cannot change the contract because it is still blocked, for example, the person who changed the master contract receives a work item in their integrated inbox. When they execute the work item, the system changes the lower level contract in the background. The work item remains in the inbox until the lower level contract has been changed. If an application error occurs when the system changes the contract in the background, it calls up task TS20000141. The employee receives a work item in their integrated inbox that can only be processed online.
Once all the workflows are finished for the lower level contracts, the whole workflow ends.

Note

In order to guarantee consistent data retention, all the lower level contracts that are to be changed are blocked until the relevant workflow has finished for the lower level contract.