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Definition

A general maintenance task list in which you, for example, group together all possible operations for repairing different object types in a super task list. This means that you do not have to create a separate general maintenance task list for each variant of a technical object, but that you configure each variant accordingly.

You create object dependencies for the individual operations of the general maintenance task list, by specifying, for example, that the system should only select an operation during maintenance or service order creation when particular characteristic values apply. In addition, you can assign an assembly to the general maintenance task list. If you have entered object dependencies for the materials in the corresponding material BOM, the system copies the material components with the assigned object dependencies into the general maintenance task list. This means that you are also able to configure materials, and define that they are only selected when particular characteristic values apply.

Use

When maintaining technical objects, it is sometimes the case that task lists for maintaining different object types only differ from one another by additional, variant-specific operations, and that otherwise, they are largely identical. In cases such as this, you can use configurable general maintenance task lists.

For example, this may be the case if you want to repair production lines that only differ from one another as regards additional operations that are based on the age or on the modernity of the system. Another situation where you could use configurable general maintenance task lists would be if you have created service contracts for object types that differ from one another based on, for example, the type of motor concerned (for example, fork lift truck with electric engine, fork lift truck with diesel engine).

Example

Configurable General Maintenance Task List for Fork Lift Truck

Operation

Object dependency:
Select if the type of engine is...

Check electronics

Electric

Check wear and tear of carbon brushes

Electric

Check tread depth of tires

Electric, Diesel

Change hydraulics oil

Electric, Diesel

Check tension of lift chain

Electric, Diesel

Change oil filter

Diesel

Change air filter

Diesel

Clean fuel injectors

Diesel

 

You can use the configurable general maintenance task list in Plant Maintenance (PM) and Customer Service (CS). Observe the following features for the configuration profile:

Use

Features

PM, maintenance order

Assign an object dependency and a configuration profile to the general maintenance task list.

CS, service order with configurable service product

A configuration profile is assigned to the configurable service product. From this, assign object dependencies but no separate configuration profile to the general maintenance task list. If, however, you still choose to assign object dependencies, they will be ignored by the system.

CS, service order with "normal" service product

Assign an object dependency and a configuration profile to the general maintenance task list.

PM and CS

Assign an object dependency and a configuration profile to the general maintenance task list.

If you assign the general maintenance task list in the Customer Service component to a service order with a configurable service product, the configuration of the service product has priority over the configuration of the general maintenance task list.

 

For more information on the service product, see Configurable Service Product.

Integration

The configurable general maintenance task list integrates the following components:

If you create a maintenance or service order and assign a configurable general maintenance task list to it, the system recognizes that the general maintenance task list is assigned to a configuration profile. It calls up characteristic valuation and only selects the relevant operations for the order from the super task list, based on the object dependencies that you specified.

See also

Configurable Service Specifications

 

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