
Returns
Definition
In Purchasing, order items can be flagged as returns items. The system expects a credit memo for a returns item. Credit memos can be settled up against an invoice or issued separately.
You can also enter an invoice for a returns item. This would be necessary, for example, if a returns delivery were cancelled or a returns credit memo were too high.
Returns settlement differs as follows:
The returns items are credited.
The returns items are invoiced.

Other cases in which a vendor sends one document as a credit note for specific returns items and as an invoice for other returns items are currently not supported.
See also:
Returns