Printing the Direct Mailing (SAP Library - Sales Support: Computer-Aided Selling (CAS))

Printing the Direct Mailing

Purpose

Printing the direct mailing is the final step in the process for sending direct mailings to customers.

Prerequisites

Before you print the direct mailing, check that your output settings are correct and that the condition records have been maintained for the output type.

Note For more information about printing and output management in Sales, see Output Determination (SD).

You must also set the status of the mailing to Released (status 2) in the Status section of the Direct Mailing screen.

Process Flow

Once the direct mailing is complete with an address list and any required sample enclosures, it is ready to be printed.

Depending on the size of your mailing and the needs of your organization you can print the direct mailing online or in a background job. For more information about when and how to print a direct mailing in a background job, see your system administrator.

To print the direct mailing online, choose Direct mailing ® Issue output to ® Printer from the Direct Mailing screen.

Note

Choose Issue output to ® Screen to obtain a print preview of the direct mailing output. The preview will show the first customer on the list.

To print large direct mailing campaigns, use report RSNAST00. They can then be printed as background jobs during off-peak hours. For more information, see Output Control in the online Implementation Guide for Basic Functions in Sales and Distribution.

Result

When you print out the correspondence for the mailing (either online or in a background job), the system automatically:

Creates any follow-up sales activities, such as telephone calls, and enters them in the relevant personal worklists
Creates sales orders for any sample enclosures
Issues a processing log
Deletes the address list if you are printing a direct mailing with follow-up activities