This process describes how the system creates an inspection lot automatically when goods are returned from a customer. When a customer return is received, the goods can be posted to one of several destinations:

• Blocked stock returns (not valuated and not part of unrestricted-use stock; inspection lot origin 06)

• Warehouse (for example, to inspection stock, blocked stock or unrestricted-use stock; inspection lot origin 05)

The system creates an inspection lot automatically for a customer return if the following conditions have been met:

• In Customizing for Inspection Lot Creation (Inspection for a Goods Movement) QM is active for the movement type.

• QM is active for the material. This means that in the inspection settings of the material master:

2. If you intend to record results for inspection characteristics (controlled by the inspection settings in the material master), the system assigns an inspection specification to the inspection lot. If the system cannot find a specification or if more than one inspection specification is assigned to the material, you must assign a specification to the inspection lot manually.
3. If dynamic modification criteria are defined for the inspection lot origin or task list usage in Customizing, the system checks the existing quality level for the material (and the other criteria, if applicable):

• If a quality level is not available, the system creates one.
• If the dynamic modification rule specifies that the quality level must be updated when the usage decision is made, the system does not process the quality level now.
• If the dynamic modification rule specifies that the quality level must be updated when an inspection lot is created, the system updates the quality level now.

4. The system calculates the sample size.

5. If you are going to inspect the goods in the inspection lot using an inspection specification:

• The system can print out the inspection instruction and/or sample-drawing instruction automatically when the inspection lot is created

• You can print out the inspection instruction and/or sample-drawing instruction manually when you call up the inspection lot in the change mode

You can use the information in the sample-drawing instruction and inspection instruction as a guide to:

• Draw and prepare the samples at the work centers specified for each operation
• Inspect the goods in the inspection lot
• Record characteristic results and/or defects

When you have finished recording inspection results and/or defects, you can complete the inspection.