Status Transitions of a Dialog Work Item
The diagram below shows the possible status transitions that a dialog work item can undergo.
The arrows are labeled with the functions used by a user to trigger the respective status transition. Every recipient of a work item can forward this from the Business Workplace. Here the workflow system sets status of the work item to ready.
Transition from status waiting and in preparation
The transition from the status waiting and in preparation is performed automatically by the
work item manager when the requested start is reached or when the condition for the work item start is met. A system administrator for workflow can set a work item to the status ready manually.Transition from status ready
From this status, the work item passes either to the status reserved or to the status in process.
Transition from status reserved
A work item with the status reserved can either be executed (to the status in process) or reset (to the status ready).
Transition from status in process
A work item with the status in process can be set to the status ready. A system administrator for workflow can reset a work item manually. This function is available when changing the work item. After execution is complete, the work item passes to the status completed or to the status executed.
Transition from status executed
After confirmation of end of processing, the work item assumes the status completed. If another execution of the work item takes place, it changes to status in process. The work item can also be reset (transition to status ready).
Transition from status completed
Work items with the status completed can no longer be set to another status even if a system administrator for workflow intervenes.
Transition from status error
A system administrator for workflow can intervene and set work items with errors to the status in process or the status logically deleted (possibly after eliminating the error).
Transition from status logically deleted
Work items with the status logically deleted can no longer be set to another status even if a system administrator for workflow intervenes.