The process duration of all work items for one task is displayed as standard with threshold values (10% threshold, 50% threshold, 90% threshold).

The threshold values should be interpreted as follows: The process duration for the x% threshold means that x% of all work items for this task were processed within this period or a shorter period.

The process duration is the total of wait time and process time.

The process duration can also be displayed as an average value, differentiated according to wait time, process time and total time. The average value is calculated from the sum of the wait times, the process times and the total times for all work items of one task.

You can switch between the two displays by selecting the relevant menu option in the View menu.

Double-click on an entry to display detailed information for individual work items.