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In the workflow, the person who releases or processes the credit memo request is decided according to the value of the credit memo request. You can determine two limit values: Amount limit 1 and amount limit 2.

In order to ensure correct, cross-company code credit memo processing, you also need to specify a reference currency. The document currency for the credit memo request is then converted into the reference currency.

Example

The following company codes and their house currencies exist in one company:

The employees assigned to the sales organization process the credit memo requests for company code 1 and company code 2.

A reference currency (for example, USD) is defined in the workflow container. The net values in the sales documents are converted into the reference currency which means that the credit memo requests can then be processed and checked, independently of the currency in the company code.

 

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