Serviceable Item as a Piece of Equipment (SAP Library

Serviceable Item as a Piece of Equipment

Definition

If you need to represent and manage your serviceable items in individual master records, for example, in order to monitor costs and keep records for the individual objects, you can use an equipment master record.

Use

You should always create an equipment master record for a serviceable item if you need to:

Manage individual data for the item
Perform maintenance and service activities, both regular, planned and unplanned, for the item
Keep a record of any service activities performed for the item (for example, for warranty or contract purposes)
Record data about the item for long-term evaluation purposes

You can assign a serial number to your pieces of equipment, which is advisable if you service a large number of similar or identical items.

You can also use the configuration function to configure pieces of equipment. For more information on using serialized objects and maintaining configuration data, see Serial Number Management (LO-MD-SN).

If you are responsible for servicing equipment belonging to a customer (for example, operational systems, machines), you can represent this in the system using the customer equipment master.

Note

If you also have to structure and manage your own equipment in the Plant Maintenance (PM) component, you need separate equipment master records for this. For more information on the Plant Maintenance (PM) application component, see Structuring Technical Systems.

If you want to represent more complex systems and structures, you can use equipment hierarchies to do this.

Structure

You can maintain the following data in the customer equipment master:

General data

Location and account assignment data

Structuring data

Serial numbers

Configuration data

Furthermore, you are also able to:

Maintain sales and distribution data in a dialog box (for example, license number, warranty expiry date, customers)

Maintain special data for pieces of equipment that are managed as production resources/tools

Maintain additional notes or comments for internal use

Describe the individual pieces of equipment in long texts

Store addresses

This is particularly useful if the equipment is not installed at the customer address (which, for example, is used for billing).

You can also manage the following data in the customer equipment master record:

Classification data

Documents

Partner data

Measuring points

Permits

Object link data