Customer Service Processing (SD-SLS-OA)
Service Contracts
Service Contract
Service Contract Type
Service Contract Profile
Service Contract Items
Creation of Master Data for Service Contract Items
Service Contract Creation
Creating a Service Contract
Maintenance of Contract Data
Contract Validity Period
Indirect Date Determination for Service Contracts
Pricing in Service Contracts
Standard Pricing in Service Contracts
Price Agreements in Service Contracts
Creating Price Agreements in a Service Contract
Billing Service Contract Items
Resource-Related Billing of Service Contracts
Using the Accounting Indicator in SD
Follow-up Action Processing for Service Contracts
Processing Follow-Up Actions for Service Contracts
Cancellation Data in Service Contracts
Cancelling a Service Contract
Service Quotation
Service Quotation in Sales and Distribution
Service Quotation in Customer Service
Creating a Quotation (CS)
Billing Control in Service Quotations
Returns and Repairs Processing (CS)
Repair Order
Serviceable Material
Service Product
Actions for Managing Repairs Processing
Repair Procedure
Material Determination in the Repair Order
Statuses in the Repair Order
Serial Number Handling in Repairs Processing
Worklists in Repairs Processing
Pricing and Billing the Repair Order
Resource-Related Billing for the Repair Order
Fixed Rate Billing for the Repair Order
Creating a Repair Order with a Service Product
Creating a Repair Order without a Service Product
Posting Goods Receipt for Serviceable Materials