sales activity (SD)

Sales and Distribution (SD)

A sales and distribution document used to record information resulting from interaction with a customer or sales prospect.

The following types of sales activity are available in the standard system:

• Sales call
• Telephone call
• Sales letter

The sales activities can be accessed by office-based and field sales personnel and can be used for new sales activities. For example, a field sales employee can use the information from a telephone call to plan a sales call.